Work Order 360 View

🔒 Internal CSA Notes

10/19 KKelch called Ashlie to schedule for 10/27 due to tech availability with arrival between 8 and 10 am. Left VM. Call logged on WO-01435501 10/19/2026jsells left a voicemail with the work order number and I let the customer know that someone would be calling to schedule the visit

--- Restored 10/21/2026 Sramen: notes/calls prior to 10/19 overwrite ---

Logged calls:

9/8/2026 Melissa Arnold - 9/8/26 Marnold- LM to confirm the contact and equipment information.. I got this phone number from the contacts in the location. Called 801-633-3938

9/8/2026 Melissa Arnold - 9/8/26 Marnold- LM to confirm the contact and equipment information.. I got this phone number from the contacts in the location. Called 801-565-6297

9/8/2026 Melissa Arnold - 9/8/26 MArnold- Called to confirm contact and equipment information. Security at the front deck provided me with and email of steffy_marquez@edwards.com Phone number called found on google 801-565-5200

9/3/2026 Melissa Arnold - 9/3/26 MArnold- Called to confirm contact and equipment information. Call rang for 1:10 mins then disconnected.

9/3/2026 Melissa Arnold - 9/3/26 Marnold- Called to confirm contact and equipment information. VM is full unable to leave a message. I got this phone number from the contacts list in the location. Called 801-661-2860

9/3/2026 Melissa Arnold - 9/3/26 Marnold- Called to confirm contact and equipment information. Call rang for 1:20mins then disconnected. I got this phone number from the contacts list in the location. Called 801-565-5297

9/3/2026 Melissa Arnold - 9/3/26 Marnold- Called to confirm contact and equipment information. Phone number is disconnected. I got this phone number from the contacts in the location. Called 805-565-6193

9/3/2026 Melissa Arnold - 9/3/26 Marnold- LM to confirm the contact and equipment information.. I got this phone number from the contacts in the location. Called 801-565-6297

9/3/2026 Melissa Arnold - 9/3/26 Marnold- LM to confirm the contact and equipment information.. I got this phone number from the contacts in the location. Called 801-633-3938

9/2/2026 Melissa Arnold - 9/2/26 MArnold- Called to confirm contact and equipment information. Call rang for 1:20 mins then disconnected.

⚠️ Problem Description

Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf

📄 Description

Higi Station Hardwired

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