Last business day of January 2026 · Target: Jan 30, 2026
0 biz days remaining
Active: 14 biz days
Paused: 139 biz days
▶ Clock Running
Status: Created
Jan 6 → Jan 7, 2026
1 business day (counted)
Running total: 1 of ? biz days used
⏸105d
⏸ Clock Paused
Status: Ready for Release
Jan 7 → Jun 8, 2026
105 business days (not counted)
▶ Clock Running
Status: Assigned
Jun 8 → Jun 8, 2026
0 business days (counted)
Running total: 1 of ? biz days used
13d
▶ Clock Running
Status: Scheduled
Jun 8 → Jun 26, 2026
13 business days (counted)
Running total: 14 of ? biz days used
▶ Clock Running
Status: Entered
Jun 26 → Jun 26, 2026
0 business days (counted)
Running total: 14 of ? biz days used
⏸34d
⏸ Clock Paused
Status: Ready for Release
Jun 26 → Aug 15, 2026
34 business days (not counted)
Created: Jan 6, 2026Today
Show SLA Clock Detail (6 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 6 → Jan 7
Created
▶ Running
1
1
Jan 7 → Jun 8
Ready for Release
⏸ Paused
105
—
Jun 8 → Jun 8
Assigned
▶ Running
0
1
Jun 8 → Jun 26
Scheduled
▶ Running
13
14
Jun 26 → Jun 26
Entered
▶ Running
0
14
Jun 26 → Aug 15
Ready for Release
⏸ Paused
34
—
Holding107.6d (excluded)
Coordinators13.8d
On Track
Holding(excluded from total)
107.6 days
Coordinators
13.8 days
Over SLA
Created: Jan 6, 2026
Due: Dec 31, 2026 (138 days left)
📅
153.6 daysTotal Age
⏱️
106.0d in Ready for ReleaseLongest Stage
🔄
3 transitionsStatus Changes
⚠️
11.8d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Ready for Release • 220 days old
🚨
Primary Delay106.0 days stuck in "Ready for Release"
⏱️
Total Delay11.8 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
On Hold
1.6d
Ready for Release
106.0d
Scheduled
13.8d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
6/26/26 AJinerson - Clearing tech name and placing back in RFR. Tech will now be covering repairs on 6/30. Confirmed with SRogers.
⚠️Problem Description
Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf
📄Description
Merge KMY Kiosk
Timeline
📋
Work Order Created Jan 6, 2:13 PM
Work Order:WO-01329975
Type:Preventive Maintenance
Priority:PSM
✅
Status: Ready for Release by Stephanie RamenJan 7, 10:03 AM