Last business day of January 2026 · Target: Jan 30, 2026
0 biz days remaining
Active: 17 biz days
Paused: 136 biz days
▶ Clock Running
Status: Created
Jan 6 → Jan 7, 2026
1 business day (counted)
Running total: 1 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Jan 7 → Jan 20, 2026
8 business days (not counted)
▶ Clock Running
Status: Assigned
Jan 20 → Jan 20, 2026
0 business days (counted)
Running total: 1 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 20 → Jan 28, 2026
6 business days (counted)
Running total: 7 of ? biz days used
▶ Clock Running
Status: Reschedule
Jan 28 → Feb 4, 2026
5 business days (counted)
Running total: 12 of ? biz days used
▶ Clock Running
Status: Entered
Feb 4 → Feb 4, 2026
0 business days (counted)
Running total: 12 of ? biz days used
⏸59d
⏸ Clock Paused
Status: Ready for Release
Feb 4 → Apr 29, 2026
59 business days (not counted)
▶ Clock Running
Status: Assigned
Apr 29 → Apr 29, 2026
0 business days (counted)
Running total: 12 of ? biz days used
▶ Clock Running
Status: Scheduled
Apr 29 → May 6, 2026
5 business days (counted)
Running total: 17 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
May 6 → May 6, 2026
0 business days (not counted)
▶ Clock Running
Status: Entered
May 6 → May 6, 2026
0 business days (counted)
Running total: 17 of ? biz days used
⏸69d
⏸ Clock Paused
Status: Ready for Release
May 6 → Aug 15, 2026
69 business days (not counted)
Created: Jan 6, 2026Today
Show SLA Clock Detail (12 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 6 → Jan 7
Created
▶ Running
1
1
Jan 7 → Jan 20
Ready for Release
⏸ Paused
8
—
Jan 20 → Jan 20
Assigned
▶ Running
0
1
Jan 20 → Jan 28
Scheduled
▶ Running
6
7
Jan 28 → Feb 4
Reschedule
▶ Running
5
12
Feb 4 → Feb 4
Entered
▶ Running
0
12
Feb 4 → Apr 29
Ready for Release
⏸ Paused
59
—
Apr 29 → Apr 29
Assigned
▶ Running
0
12
Apr 29 → May 6
Scheduled
▶ Running
5
17
May 6 → May 6
Ready for Release
⏸ Paused
0
—
May 6 → May 6
Entered
▶ Running
0
17
May 6 → Aug 15
Ready for Release
⏸ Paused
69
—
Holding69.9d (excluded)
Coordinators19.0d
On Track
Holding(excluded from total)
69.9 days
Coordinators
19.0 days
Over SLA
Created: Jan 6, 2026
Due: Dec 31, 2026 (138 days left)
📅
153.6 daysTotal Age
⏱️
59.3d in Ready for ReleaseLongest Stage
🔄
6 transitionsStatus Changes
⚠️
13.0d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Ready for Release • 221 days old
🚨
Primary Delay59.3 days stuck in "Ready for Release"
⏱️
Total Delay13.0 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
On Hold
1.6d
Ready for Release
68.3d
Scheduled
13.0d / 2.0d SLA
Reschedule
6.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
1/28/26 CDempsey- Due to ice storm, this wasn't able to be completed and I am putting into reschedule.
⚠️Problem Description
Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf
📄Description
Kiosk
Timeline
📋
Work Order Created Jan 6, 2:13 PM
Work Order:WO-01330485
Type:Preventive Maintenance
Priority:PSM
✅
Status: Ready for Release by Stephanie RamenJan 7, 10:03 AM