Work Order 360 View

🔒 Internal CSA Notes

10/21 KKelch sent Sarah an email for scheduling on 11/16 with arrival between 12:30 and 2:30 pm.

9/16 KKelch logged email from Sara advising that Brian was denied clearance by his background check.

9/8 KKelch Sara called me back to let me know that Brian will need to be background checked prior to scheduling and will send me the background check, advised that we will not be able to schedule for next week as the background check takes more than a week to process, I advised that we'll get it back ASAP and then asked if she could let me know when its been processed and we can schedule from there.  

9/8 KKelch called site to schedule for 9/17 with arrival between 9 and 11 am. Line disconnected, called back and was transferred to the Warden's office then the business office, spoke to Sara and she asked if we had a tech who was approved for IL DOC and I advised that we have BWilliams who has been scheduled to complete the other IL DOC HIGI PMs in the area and she let me know that her facility is going back and forth on background checks so she'd like to look into what info she needs prior to scheduling, took down my phone number and advised she would call me back to schedule. 

9/3 KKelch called site to schedule for 9/17 with arrival between 9 and 11 am. Left info with John. 

⚠️ Problem Description

Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf

📄 Description

Higi Green Kiosk Hard wired

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