9/10 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.
9/8 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.
9/3 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.
🔧Work Performed
PM Completed
🔍Technician Findings
Unit in service
⚠️Problem Description
Please Perform a PM on this Kiosk and attach all required photos from Checklist Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf
📄Description
Higi Green Kiosk Hard wired
📋
Outbound to +18175341591
Completed Sep 15, 2026
9/15/26 MArnold- I spoke with Alyssa who stated they canceled their contract with HIGI and that someone is supposed to pick up the unit.
📧
Email: EMSAR Request for service at IDOT District 9 - Aetna
Completed Sep 15, 2026
To: tyler.clutts@illinois.gov
CC: rhea.berry@emsar.com
BCC: melissa.arnold@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at IDOT District 9 - Aetna
Body:
Hi , Please disregard my last email. It was sent by mistake
My name is Melissa Arnold and I’m reaching out from EMSAR—we’re the service center for Higi.
We have a service request open for preventative maintenance on your blood pressure machine, and I just need to confirm a few quick details to ensure proper schedu
📋
Outbound to +16183515300
Completed Sep 10, 2026
9/10 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.
📋
Outbound to +16183515300
Completed Sep 8, 2026
9/8 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.
📋
Outbound to +16183515300
Completed Sep 3, 2026
9/3 KKelch called Tyler to schedule for 9/15 with arrival between 2:30 and 3:30 pm. Left VM.