Detailed work order timeline, KPIs, and analysis
TEXAS MEDICAL SCREENING • Preventive Maintenance • PSM
📍 NAVAL WAR COLLEGE — 686 CUSHING RD, NEWPORT RI, 02841
Jan 7, 2026 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 7 → Jan 7 | Created | ▶ Running | 0 | 0 |
| Jan 7 → Jan 7 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Jan 7 → Feb 10 | Ready for Release | ⏸ Paused | 23 | — |
| Feb 10 → Feb 17 | Ready for Scheduling | ▶ Running | 4 | 4 |
| Feb 17 → Feb 23 | Assigned | ▶ Running | 4 | 8 |
| Feb 23 → Jun 8 | On Hold | ▶ Running | 74 | 82 |
| Jun 8 → Jun 8 | Ready for Scheduling | ▶ Running | 0 | 82 |
| Jun 8 → Jun 10 | Assigned | ▶ Running | 2 | 84 |
| Jun 10 → Jun 19 | On Hold | ▶ Running | 6 | 90 |
| Jun 19 → Jun 22 | Ready for Scheduling | ▶ Running | 1 | 91 |
| Jun 22 → Jun 22 | Assigned | ▶ Running | 0 | 91 |
| Jun 22 → Aug 3 | On Hold | ▶ Running | 29 | 120 |
| Aug 3 → Aug 3 | Ready for Scheduling | ▶ Running | 0 | 120 |
| Aug 3 → Aug 5 | Assigned | ▶ Running | 2 | 122 |
| Aug 5 → Oct 2 | On Hold | ▶ Running | 41 | 163 |
| Oct 2 → Oct 2 | Ready for Scheduling | ▶ Running | 0 | 163 |
| Oct 2 → Oct 5 | Assigned | ▶ Running | 1 | 164 |
| Oct 5 → Oct 19 | Scheduled | ▶ Running | 9 | 173 |
| Oct 19 → Oct 20 | Reschedule | ▶ Running | 1 | 174 |
| Oct 20 → Oct 23 | On Hold | ▶ Running | 3 | 177 |
10/19 KSmith -- FSE called off today. Left message for Gaston to reschedule for 10/21
10/5 KSmith -- Scheduled for 10/19 with Gaston. 9-11am
10/5 KSmith -- Sent email to schedule for 10/19
10/5/26 MArnold- POC emailed back and confirmed infromation.
Address confirmed: Yes
Unit on site: yes
Unit located in a public space: Public
Call before Arrival: Yes
Scheduling ahead needed: yes
Certain day or time: 4pm-5pm M-F
Confirmed contact:
Yescas Gaston
520-225-9593 or 401-856-5262 gaston.yescas@usnwc.edu
10/2 KSmith -- Sent email to schedule for 10/19
10/2/26 MArnold- email sent to gaston.yescas@usnwc.edu
10/2/26 BA - As per TMS SI report, POC is Gaston Yescas 520-225-9593 or 401-856-5262 gaston.yescas@usnwc.edu
8/5 KSmith -- Rang for a minute and never went to VM. Placing on hold again due to no response from POC.
8/4 KSmith -- Rang for a minute and never went to VM
8/3 KSmith -- Rang for a minute and never went to VM
08/03 Updated POC (Alternate POC Rodney Calvin 401-856-5698). Please schedule
6/22 KSmith -- Per Shawn, "I apologize for the delayed response. Our medical team will be reaching out to obtain a proposal for the annual preventative maintenance. Once approved, a work date can be coordinated. Thank you.
Shawn Bogdan
Director, Facilities
Naval War College
686 Cushing Road
Newport, RI 02841"
6/22 KSmith -- Customer requires a quote before scheduling service. Mary Francis 401-856-5717, mary.francis@usnwc.edu
6/22 KSmith -- Left VM and sent emails to schedule for 7/3
06/19 Changed POC per TMS. Please schedule.
6/10 KSmith -- Per Nicholas, "You must have got the wrong contact. I am in Boulder, CO. our Kiosk does need maintenance, but I was told they will not maintenance it because we no longer pay its subscription/ lease." Placing back on hold/escalating due to no POC for this facility
6/10 KSmith -- Phone number is not a working number. Sending email to schedule for 6/12
6/9 KSmith -- Sent email to schedule for 6/12
2/23 KSmith -- Placing on hold/escalating due to no response from POC
2/20 KSmith -- Left VM to schedule for 2/24
2/19 KSmith -- Left VM to schedule for next week. Sending email as well.
2/18 KSmith -- Sent email to schedule for 2/24
2/17 KSmith -- Sent email to schedule for 2/24
Missed this one in 2025. New contact provided. Please schedule PM
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