Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01334621 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Bon Secours St. Francis Hospital - Techlenburg — 2095 Henry Techlenburg Dr, Charleston SC, 29414

Jan 8, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 151 biz days
▶ Clock Running
Status: Created
Jan 8 → Jan 8, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Jan 8 → Jan 8, 2026
0 business days (counted)
Running total: 0 of ? biz days used
151d
▶ Clock Running
Status: Assigned
Jan 8 → Aug 16, 2026
151 business days (counted)
Running total: 151 of ? biz days used
Created: Jan 8, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 8 → Jan 8 Created ▶ Running 0 0
Jan 8 → Jan 8 Ready for Scheduling ▶ Running 0 0
Jan 8 → Aug 16 Assigned ▶ Running 151 151
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jan 8, 2026 Due: Jan 31, 2026 (197 days overdue)
📅
151.9 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
3 lines Work Details
🚩
3 visits On-Site Trips
📋
Coordinator Scheduling
🚩
3 On-Site Visits
3 on-site visits — why were multiple trips needed?
Visit 1 Jan 8, 2026
Visit 2 Jan 29, 2026
Visit 3 Feb 4, 2026

AI Analysis

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Generating AI analysis...
On Track
Assigned • 220 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔍 Technician Findings
searched for asset - CNL 1/8 searched for asset - CNL 1/29 searched for asset - CNL 2/4
⚠️ Problem Description
Preventive Maintenance
📄 Description
Bed, Electric

Timeline

📋
▶
2 Work Order Created Jan 8, 11:44 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jennifer Johnson
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Technician Assigned Jan 8, 11:59 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From: Ready for Scheduling
To: Assigned
Duration in Previous: 13m
⏱️
Labor Added Jan 8, 5:06 PM
Type: Labor
Status: Open
Qty: 1.5
🚨 14.9 business days
⏱️
Labor Added Jan 29, 1:50 PM
Type: Labor
Status: Open
Qty: 1
⚠️ 5.0 business days
⏱️
Labor Added Feb 4, 3:34 PM
Type: Labor
Status: Open
Qty: 1.25

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Matthew Sebzda
Scheduled
N/A
Created
Jan 8, 11:44 AM
Invoice #
N/A

Work Details (3)

Name Type Status Qty Amount Date
WL-03058126 Labor Open 1.5 $0.00 Jan 8, 5:06 PM
WL-03083431 Labor Open 1 $0.00 Jan 29, 1:50 PM
WL-03091512 Labor Open 1.25 $0.00 Feb 4, 3:34 PM

Details