📍 University of Iowa Hospital and Clinics — 200 Hawkins Drive SE, Iowa City IA, 52242
Jan 15, 2026 → Present
🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 145 biz days
▶ Clock Running
Status: Created
Jan 16 → Jan 16, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 16 → Jan 16, 2026
0 business days (counted)
Running total: 0 of ? biz days used
145d
▶ Clock Running
Status: Ready for Scheduling
Jan 16 → Aug 16, 2026
145 business days (counted)
Running total: 145 of ? biz days used
Created: Jan 16, 2026Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 16 → Jan 16
Created
▶ Running
0
0
Jan 16 → Jan 16
Scheduled
▶ Running
0
0
Jan 16 → Aug 16
Ready for Scheduling
▶ Running
145
145
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jan 16, 2026
Due: Dec 31, 2026 (137 days left)
📅
146.0 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 212 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
1/15/2026 1919 CM ack msg; LM w/DR; 1/19/2026 1204 CM LM w/Kristie re compliance; 1315 LM w/Kristie re NAR
📅
Green Security
Mar 10, 2026 8:00am – 4:00pm
Work Order: WO-01338195
Location: University of Iowa Hospital and Clinics
Address: 200 Hawkins Drive SE, Iowa City, IA 52242
Contact Name: Kristie Vrba
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU0
📅
Green Security
Mar 11, 2026 8:00am – 4:00pm
Work Order: WO-01338195
Location: University of Iowa Hospital and Clinics
Address: 200 Hawkins Drive SE, Iowa City, IA 52242
Contact Name: Kristie Vrba
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU0
📅
Green Security
Mar 12, 2026 8:00am – 4:00pm
Work Order: WO-01338195
Location: University of Iowa Hospital and Clinics
Address: 200 Hawkins Drive SE, Iowa City, IA 52242
Contact Name: Kristie Vrba
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU0
Timeline
📋
▶
3
Work Order Created Jan 15, 7:20 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling