📍 Sutter Hospital of Santa Cruz — 2900 Chanticleer Avenue, Santa Cruz CA, 95062
Jan 16, 2026 → Present
🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 145 biz days
▶ Clock Running
Status: Created
Jan 17 → Jan 17, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 17 → Jan 17, 2026
0 business days (counted)
Running total: 0 of ? biz days used
145d
▶ Clock Running
Status: Ready for Scheduling
Jan 17 → Aug 16, 2026
145 business days (counted)
Running total: 145 of ? biz days used
Created: Jan 17, 2026Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Jan 17 → Jan 17
Created
▶ Running
0
0
Jan 17 → Jan 17
Scheduled
▶ Running
0
0
Jan 17 → Aug 16
Ready for Scheduling
▶ Running
145
145
⚠ Overdue
Created: Jan 17, 2026
Due: Dec 31, 2026 (137 days left)
📅
145.0 daysTotal Age
⏱️
-Longest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 211 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
1/16/2026 1938 CM ack msg; 1/19/2026 1334 CM LM w/AL; 1/19/2026 1911 CM LM w/Krystin re NAR
📅
Green Security
Apr 6, 2026 2:00pm – 6:00pm
Work Order: WO-01338351
Location: Sutter Hospital of Santa Cruz
Address: 2900 Chanticleer Avenue, Santa Cruz, CA 95062
Contact Name: Krystin Forsythe
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU000
📅
Green Security
Apr 7, 2026 8:00am – 4:00pm
Work Order: WO-01338351
Location: Sutter Hospital of Santa Cruz
Address: 2900 Chanticleer Avenue, Santa Cruz, CA 95062
Contact Name: Krystin Forsythe
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU000
📅
Green Security
Apr 8, 2026 8:00am – 4:00pm
Work Order: WO-01338351
Location: Sutter Hospital of Santa Cruz
Address: 2900 Chanticleer Avenue, Santa Cruz, CA 95062
Contact Name: Krystin Forsythe
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU000
📅
Green Security
Apr 9, 2026 8:00am – 4:00pm
Work Order: WO-01338351
Location: Sutter Hospital of Santa Cruz
Address: 2900 Chanticleer Avenue, Santa Cruz, CA 95062
Contact Name: Krystin Forsythe
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU000
📅
Green Security
Apr 10, 2026 8:00am – 12:00pm
Work Order: WO-01338351
Location: Sutter Hospital of Santa Cruz
Address: 2900 Chanticleer Avenue, Santa Cruz, CA 95062
Contact Name: Krystin Forsythe
Contact Phone:
Contact Email:
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.salesforce.com/a0oVU000
Timeline
📋
▶
3
Work Order Created Jan 16, 7:38 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling