Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 BridgePoint Hospital Capitol Hill Campus — 223 7th St NE, Washington DC, 20002
Jan 20, 2026 → May 24, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 20 → Jan 21 | Created | ▶ Running | 1 | 1 |
| Jan 21 → Apr 7 | Assigned | ▶ Running | 53 | 54 |
| Apr 7 → May 5 | Ready for Scheduling | ▶ Running | 20 | 74 |
| May 5 → May 24 | Scheduled | ▶ Running | 13 | 87 |
06/02/2026 SRobinson- Created follow up WO as requested. (WO-01378169)
05/05/2026 RArnold -Dispatched to Fady to recreate the quote
05/01/2026 - ARuby - Recvd email from Juan stating the quote had been accepted. The repair WO is canceled. Continue to schedule to complete FCO for this device. Sent email to jsanchez@bridgepointhealthcare.com asking if Jeffrey Coles can come onsite 5/14
04/22/2026 - ARuby - Sent FU email to Juan Sanchez <jsanchez@bridgepointhealthcare.com> asking the status of the quote
04/16/2026 - ARuby - Juan emailed advising he is still waiting on quote acceptance
04/08/2026 RArnold - Juan emailed back confirming he wants the device repaired. Fady sent quote and requested PO
04/07/2026 RArnold - Emailed Juan Sanchez to see if he wants us to repair this device. SN#H29744392EE02
03/04/2026 RArnold - Last device on this case needs repair. Repair WO canceled
02/03/2026 RFosbury complete FCO after repair has been completed.
01/20/2026 SRobinson- Created follow up WO for the remaining. (Old WO-01337966) -Followup notes - Return to complete FCO after repair has been complete.
-Previous notes -
01/14/2026 SRobinson- Created followup WO for the remaining. (Old WO-01308511) -Follow up notes - Return to repair device and install FCO.
-Previous notes -
1/08/2026 RFosbury confirmed FSE onsite with Koami Ayena +1 240-277-7553
1/08/2026 RFosbury called Juan Sanchez at 703-598-5560 said he would text me the number of the manager onsite today.
12/22/2025 RFosbury working to reschedule. Address may need to be updated.
12/12/2025 RFosbury Called Juan Sanchez at 703-598-5560 and confirmed Allan K onsite Dec 19th at 1 PM.
12/09/2025 RFosbury - sent FU to JUAN SANCHEZ <juansanchez@novamedicaldc.com>
12/03/2025 RFosbury - emailed JUAN SANCHEZ <juansanchez@novamedicaldc.com> proposed Allan K onsite at 12:00 on DEC 19th
10/16/2025 Rbailey - Planner will schedule when FSE is available
10/09/2025 SRobinson- Created follow up WO for the remaining. (Old WO-01294034) -No follow up notes -
-Previous notes -
06/19/2025 SRobinson- Created follow up WO for the remaining devices. (Old WO-01244877) -Follow up notes - 4 LEFT, 3 REPAIRS ,1 NOT LOCATED
-Previous notes -
05/27/2025 Cever reciever email from JUAN SANCHEZ <juansanchez@novamedicaldc.com> confirming FSE osnite for June 16th-18th
05/15/205 MHamersley - rec'd email reply from Juan confirming and ready to schedule
For BridgePoint at Capitol Hill:
Onsite Point of Contact Name: Juan Sanchez
Onsite Point of Contact Phone #: 703-598-5560
For BridgePoint National Harbor:
Onsite Point of Contact Name: Koami Ayena
Onsite Point of Contact Phone #: 240-277-7553
05/13/2025 MHamersley - called 703.598.5560, someone answered and then hung up; called 301-254-1775, call went to Charles's VM/LM, called 202-574-5700, transferred to Bio Med, phone rings, no answer; sent emails: cblackeney@bridgepointhealthcare.com ; juansanchez@novamedicaldc.com ;
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03237384 | Labor | Open | 0.016666666666667 | $0.00 | May 24, 4:23 PM |