Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01338951 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS DOWNTOWN — One St Francis Dr, Greenville SC, 29601

Jan 21, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 137 biz days overdue
Active: 144 biz days
▶ Clock Running
Status: Created
Jan 21 → Jan 21, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Jan 21 → Jan 21, 2026
0 business days (counted)
Running total: 0 of ? biz days used
144d
▶ Clock Running
Status: Assigned
Jan 21 → Aug 17, 2026
144 business days (counted)
Running total: 144 of ? biz days used
Created: Jan 21, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 21 → Jan 21 Created ▶ Running 0 0
Jan 21 → Jan 21 Ready for Scheduling ▶ Running 0 0
Jan 21 → Aug 17 Assigned ▶ Running 144 144
Dispatch 0.2d
Coordinators 0.3d
⚠ Overdue
Dispatch
0.2 days
Coordinators
0.3 days
Created: Jan 21, 2026 Due: Mar 31, 2026 (139 days overdue)
📅
144.8 days Total Age
⏱️
0.3d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
3 lines Work Details
🏠
2 visits On-Site Trips
📋
Coordinator Scheduling
🔄
2 On-Site Visits
2 on-site visits — follow-up trip required
Visit 1 Feb 2, 2026
Visit 2 Mar 25, 2026

AI Analysis

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Generating AI analysis...
On Track
Assigned • 208 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.2d / 0.5d SLA
Ready for Scheduling
0.3d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Preventative Maintenance
📄 Description
Med Surg Bed, Electric

Timeline

📋
Work Order Created Jan 21, 12:37 PM
Work Order: WO-01338951
Type: Preventive Maintenance
Priority: PSM
📅
Status: Ready for Scheduling by Brandi Alvarez Jan 21, 1:57 PM
From: Entered
To: Ready for Scheduling
Duration in Previous: 1h 20m
👷
▶
2 Technician Assigned Jan 21, 3:59 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Rhea Berry
From: Ready for Scheduling
To: Assigned
Duration in Previous: 2h 1m
🚨 13.0 business days
⏱️
2x Labor Added Feb 8, 9:09 PM
Type: Labor
Status: Open
Qty: 0.75, 2
🚨 34.0 business days
⏱️
Labor Added Mar 29, 10:10 PM
Type: Labor
Status: Open
Qty: 2

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Joe Evans
Scheduled
N/A
Created
Jan 21, 12:37 PM
Invoice #
N/A

Work Details (3)

Name Type Status Qty Amount Date
WL-03097111 Labor Open 0.75 $0.00 Feb 8, 9:09 PM
WL-03097112 Labor Open 2 $0.00 Feb 8, 9:09 PM
WL-03164630 Labor Open 2 $0.00 Mar 29, 10:10 PM

Details