Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01338965 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Jackson Memorial Hospital — 1611 NW 12th Ave, Miami FL, 33136

Jan 21, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 143 biz days
▶ Clock Running
Status: Created
Jan 21 → Jan 21, 2026
0 business days (counted)
Running total: 0 of ? biz days used
143d
▶ Clock Running
Status: Ready for Scheduling
Jan 21 → Aug 16, 2026
143 business days (counted)
Running total: 143 of ? biz days used
Created: Jan 21, 2026 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jan 21 → Jan 21 Created ▶ Running 0 0
Jan 21 → Aug 16 Ready for Scheduling ▶ Running 143 143
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 21, 2026 Due: Dec 31, 2026 (137 days left)
📅
143.7 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 207 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/21/2026 COPY FOR BACKFILL AP

Timeline

📋
▶
2 Work Order Created Jan 21, 1:31 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
Angela Pettus
Scheduled
May 1, 8:00 AM
Created
Jan 21, 1:31 PM
Invoice #
N/A

Details