Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 184 biz days overdue
▶ Clock Running
Status: Created
Jan 21 → Jan 21, 2026
0 business days (counted)
Running total: 0 of ? biz days used
155d
▶ Clock Running
Status: Ready for Scheduling
Jan 21 → Sep 1, 2026
155 business days (counted)
Running total: 155 of ? biz days used
▶ Clock Running
Status: Scheduled
Sep 1 → Sep 1, 2026
0 business days (counted)
Running total: 155 of ? biz days used
36d
▶ Clock Running
Status: Ready for Scheduling
Sep 1 → Oct 23, 2026
36 business days (counted)
Running total: 191 of ? biz days used
Created: Jan 21, 2026
Today
Show SLA Clock Detail (4 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 21 → Jan 21 |
Created |
▶ Running
|
0 |
0 |
| Jan 21 → Sep 1 |
Ready for Scheduling |
▶ Running
|
155 |
155 |
| Sep 1 → Sep 1 |
Scheduled |
▶ Running
|
0 |
155 |
| Sep 1 → Oct 23 |
Ready for Scheduling |
▶ Running
|
36 |
191 |
Coordinators
155.7 days
Over SLA
Created: Jan 21, 2026
Due: Dec 31, 2026 (69 days left)
⏱️
155.7d in Ready for Scheduling
Longest Stage
🔄
2 transitions
Status Changes
⚠️
154.7d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
155.7 days stuck in "Ready for Scheduling"
⏱️
Total Delay
154.7 business days over SLA thresholds
SLA vs Actual Time by Status
Scheduled
0.0d
/ 2.0d SLA
Ready for Scheduling
155.7d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
1/21/2026 COPY FOR BACKFILL AP
Timeline
📋
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
0m
Bottlenecks
Ready for Scheduling
Duration: 155.7 business days (threshold: 1.0 business days)
Exceeded by 154.7 business days
ℹ️ Work Order Details
Status
Ready for Scheduling