Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01339323 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Wythe County Community Hospital — 600 West Ridge Road, Wytheville VA, 24382

Jan 22, 2026 → Present

🔴 Behind
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 142 biz days
▶ Clock Running
Status: Created
Jan 22 → Jan 22, 2026
0 business days (counted)
Running total: 0 of ? biz days used
15d
▶ Clock Running
Status: Ready for Scheduling
Jan 22 → Feb 12, 2026
15 business days (counted)
Running total: 15 of ? biz days used
127d
▶ Clock Running
Status: Assigned
Feb 12 → Aug 16, 2026
127 business days (counted)
Running total: 142 of ? biz days used
Created: Jan 22, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 22 → Jan 22 Created ▶ Running 0 0
Jan 22 → Feb 12 Ready for Scheduling ▶ Running 15 15
Feb 12 → Aug 16 Assigned ▶ Running 127 142
Dispatch 0.0d
Coordinators 15.9d
⚠ Overdue
Dispatch
0.0 days
Coordinators
15.9 days
Over SLA
Created: Jan 22, 2026 Due: Feb 27, 2026 (170 days overdue)
📅
143.2 days Total Age
⏱️
15.9d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
⚠️
14.9d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
Behind Schedule - Needs Attention
Assigned • 206 days old
🚨
Primary Delay 15.9 days stuck in "Ready for Scheduling"
⏱️
Total Delay 14.9 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
15.9d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
Annual PM
📄 Description
Stretcher

Timeline

📋
▶
2 Work Order Created Jan 22, 11:24 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
🚨 16.0 business days
👷
▶
2 Technician Assigned Feb 12, 10:50 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Laura Hill
From: Ready for Scheduling
To: Assigned
Duration in Previous: 20d 23h
🚨 126.0 business days
👷
Technician Assigned by Melissa Owens Aug 12, 3:31 PM
Technician: Kevin Cogdill

Bottlenecks

Ready for Scheduling
Duration: 15.9 business days (threshold: 1.0 business days)
Exceeded by 14.9 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Kevin Cogdill
Scheduled
N/A
Created
Jan 22, 11:24 AM
Invoice #
N/A

Details