Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
▶ Clock Running
Status: Scheduled
Jan 23 → Feb 3, 2026
7 business days (counted)
Running total: 7 of ? biz days used
134d
▶ Clock Running
Status: Ready for Scheduling
Feb 3 → Aug 16, 2026
134 business days (counted)
Running total: 141 of ? biz days used
Created: Jan 23, 2026
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 23 → Feb 3 |
Scheduled |
▶ Running
|
7 |
7 |
| Feb 3 → Aug 16 |
Ready for Scheduling |
▶ Running
|
134 |
141 |
Coordinators
8.0 days
Over SLA
Created: Jan 23, 2026
Due: Dec 31, 2026 (137 days left)
⏱️
8.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
8.0 days stuck in "Scheduled"
⏱️
Total Delay
6.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
8.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
1/22/2026 2023 CM ack msg; LM w/ME, SZ; 1/26/2026 2030 LM w/Dee Dee re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
11d 17h
Bottlenecks
Scheduled
Duration: 8.0 business days (threshold: 2.0 business days)
Exceeded by 6.0 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Feb 23, 8:00 AM