Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
▶ Clock Running
Status: Created
Jan 24 → Jan 27, 2026
2 business days (counted)
Running total: 2 of ? biz days used
139d
▶ Clock Running
Status: Ready for Scheduling
Jan 27 → Aug 16, 2026
139 business days (counted)
Running total: 141 of ? biz days used
Created: Jan 24, 2026
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 24 → Jan 27 |
Created |
▶ Running
|
2 |
2 |
| Jan 27 → Aug 16 |
Ready for Scheduling |
▶ Running
|
139 |
141 |
Dispatch
2.0 days
Over SLA
Created: Jan 24, 2026
Due: Dec 31, 2026 (137 days left)
⏱️
2.0d in Entered
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
Powered by OpenAI
Generating AI analysis...
🚨
Primary Delay
2.0 days stuck in "Entered"
⏱️
Total Delay
1.5 business days over SLA thresholds
SLA vs Actual Time by Status
💬 Activities, Notes & Communications
Timeline
📋
Work Order:
WO-01339667
Type:
CSOL Services
Priority:
PSM
📅
From:
Entered
To:
Ready for Scheduling
Duration in Previous:
3d 6h
Bottlenecks
Entered
Duration: 2.0 business days (threshold: 4.0 business hours)
Exceeded by 1.5 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Jan 24, 10:48 AM