Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01339705 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Orientation • PSM

📍 Salem Hospital — 665 Winter Street SE, Salem OR, 97301

Jan 26, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 140 biz days
▶ Clock Running
Status: Created
Jan 26 → Jan 26, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 26 → Jan 26, 2026
0 business days (counted)
Running total: 0 of ? biz days used
140d
▶ Clock Running
Status: Ready for Scheduling
Jan 26 → Aug 16, 2026
140 business days (counted)
Running total: 140 of ? biz days used
Created: Jan 26, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 26 → Jan 26 Created ▶ Running 0 0
Jan 26 → Jan 26 Scheduled ▶ Running 0 0
Jan 26 → Aug 16 Ready for Scheduling ▶ Running 140 140
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 26, 2026 Due: Dec 31, 2026 (137 days left)
📅
141.4 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 202 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/26/2026 0913 LM w/Julian/Jonathan

Timeline

📋
3 Work Order Created Jan 26, 9:10 AM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 3m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Orientation
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jan 26, 2:00 PM
Created
Jan 26, 9:10 AM
Invoice #
N/A

Details