Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01339823 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Campbell County Memorial Hospital — 501 S. Burma Ave, Gillette WY, 82716

Jan 26, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 137 biz days overdue
Active: 141 biz days
▶ Clock Running
Status: Created
Jan 26 → Jan 26, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 26 → Jan 26, 2026
0 business days (counted)
Running total: 0 of ? biz days used
141d
▶ Clock Running
Status: Ready for Scheduling
Jan 26 → Aug 17, 2026
141 business days (counted)
Running total: 141 of ? biz days used
Created: Jan 26, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 26 → Jan 26 Created ▶ Running 0 0
Jan 26 → Jan 26 Scheduled ▶ Running 0 0
Jan 26 → Aug 17 Ready for Scheduling ▶ Running 141 141
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jan 26, 2026 Due: Dec 31, 2026 (136 days left)
📅
141.3 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 202 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/26/2026 1254 CM ack msg; LM w/TN, CW; 1608 KW decline; 1/28/2026 1925 CM LM w/GS; 1/29/2026 2021 CM LM w/Tracey re NAR

Timeline

📋
▶
2 Work Order Created Jan 26, 12:55 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Apr 28, 9:00 AM
Created
Jan 26, 12:55 PM
Invoice #
N/A

Details