Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01340578 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Malcom Randall VA Medical Center — 1601 Archer Road, Gainesville FL, 32608

Jan 29, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 137 biz days overdue
Active: 138 biz days
▶ Clock Running
Status: Created
Jan 29 → Jan 29, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jan 29 → Jan 29, 2026
0 business days (counted)
Running total: 0 of ? biz days used
138d
▶ Clock Running
Status: Ready for Scheduling
Jan 29 → Aug 17, 2026
138 business days (counted)
Running total: 138 of ? biz days used
Created: Jan 29, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jan 29 → Jan 29 Created ▶ Running 0 0
Jan 29 → Jan 29 Scheduled ▶ Running 0 0
Jan 29 → Aug 17 Ready for Scheduling ▶ Running 138 138
Dispatch 0.0d
Coordinators 0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jan 29, 2026 Due: Dec 31, 2026 (136 days left)
📅
138.6 days Total Age
⏱️
0.0d in Scheduled Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 199 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/29/26 0945 LM w/TK; 2/3/2026 1759 CM LM w/MJ, ES, AMc 2/4/2026 1705 CM LM w/Patti re NAR

Timeline

📋
▶
4 Work Order Created Jan 29, 9:48 AM
Work Order Created → Status: Scheduled → Dispatch Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Wayne Rush
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Dispatch Scheduled by Wayne Rush
Scheduled For: 2026-08-08T12:00:00.000+0000
📅
Status: Ready for Scheduling by Wayne Rush
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Aug 8, 8:00 AM
Created
Jan 29, 9:48 AM
Invoice #
N/A

Details