Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01341135 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 General Leonard Wood Army Comm Hospital — 4430 Missouri Ave, Fort Leonard Wood, Ft. Leonard Wood MO, 65473

Jan 30, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
⚠ 136 biz days overdue
Active: 136 biz days
▶ Clock Running
Status: Scheduled
Jan 31 → Jan 31, 2026
0 business days (counted)
Running total: 0 of ? biz days used
136d
▶ Clock Running
Status: Ready for Scheduling
Jan 31 → Aug 16, 2026
136 business days (counted)
Running total: 136 of ? biz days used
Created: Jan 31, 2026 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jan 31 → Jan 31 Scheduled ▶ Running 0 0
Jan 31 → Aug 16 Ready for Scheduling ▶ Running 136 136
⚠ Overdue
Created: Jan 31, 2026 Due: Dec 31, 2026 (137 days left)
📅
136.1 days Total Age
⏱️
- Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Ready for Scheduling • 197 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

1/30/2026 2042 CM ack msg; LM w/JaB; 2/3/2026 1352 CM LM w/Melissa re compliance; 2/3/2026 1806 LM w/TK, AW; 2/4/2026 1714 LM w/Melissa re NAR

Timeline

📋
▶
3 Work Order Created Jan 30, 8:44 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered
To: Scheduled
Duration in Previous: 0m
📅
Status: Ready for Scheduling by Caitlin Mcgee
From: Scheduled
To: Ready for Scheduling
Duration in Previous: 1m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 24, 2:00 PM
Created
Jan 30, 8:44 PM
Invoice #
N/A

Details