Created: Feb 2, 2026
Due: Jul 31, 2026 (14 days overdue)
📅
135.8 daysTotal Age
⏱️
7.8d in EnteredLongest Stage
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1 transitionsStatus Changes
⚠️
7.3d overTotal Delay
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0 orders, 0 quotesParts & Quotes
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0 linesWork Details
AI Analysis
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At Risk - Monitor Closely
Ready for Release • 193 days old
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Primary Delay7.8 days stuck in "Entered"
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Total Delay7.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
03/24/2026 MHamersley/RHarris - called 864-512-1000, xfer to Bio Med, call went to VM/LM - 14 CARESCAPE B450 Monitors
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 2, 12:28 PM
Work Order:WO-01341432
Type:FCO
Priority:PC
⚠️8.0 business days
✅
Status: Ready for Release by Mandy NewmanFeb 11, 9:50 AM
From:Entered
To:Ready for Release
Duration in Previous:8d 21h
Bottlenecks
Entered
Duration: 7.8 business days (threshold: 4.0 business hours)