📍 ASCENSION SAINT THOMAS WEST — 4220 HARDING PIKE, NASHVILLE TN, 37205
Feb 2, 2026 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
0 biz days remaining
Active: 97 biz days
Paused: 38 biz days
▶ Clock Running
Status: Created
Feb 2 → Feb 11, 2026
7 business days (counted)
Running total: 7 of ? biz days used
⏸38d
⏸ Clock Paused
Status: Ready for Release
Feb 11 → Apr 7, 2026
38 business days (not counted)
90d
▶ Clock Running
Status: Ready for Scheduling
Apr 7 → Aug 14, 2026
90 business days (counted)
Running total: 97 of ? biz days used
Created: Feb 2, 2026Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 2 → Feb 11
Created
▶ Running
7
7
Feb 11 → Apr 7
Ready for Release
⏸ Paused
38
—
Apr 7 → Aug 14
Ready for Scheduling
▶ Running
90
97
Dispatch7.8d
Holding39.0d (excluded)
On Track
Dispatch
7.8 days
Over SLA
Holding(excluded from total)
39.0 days
Created: Feb 2, 2026
Due: Jul 31, 2026 (14 days overdue)
📅
135.8 daysTotal Age
⏱️
39.0d in Ready for ReleaseLongest Stage
🔄
2 transitionsStatus Changes
⚠️
7.3d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Generating AI analysis...
At Risk - Monitor Closely
Ready for Scheduling • 193 days old
🚨
Primary Delay39.0 days stuck in "Ready for Release"
⏱️
Total Delay7.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
Ready for Release
39.0d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
04/07/2026 RAnrold -Device on this Wo is confirmed at Ascension Saint Thomas West Hospital by Larry Weaks P (615) 222-4641 | M (615) 626-5898 larry.weaks@trimedx.com
03/24/2026 MHamersley/RHarris - called 615-879-5201, call went to VM/LM; sent email:: dave.bell@trimedx.com
WO-01341450-Carescape One Monitor SV925070438SA
WO-01341451-Carescape One Monitor SV925120036SA
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 2, 12:28 PM
Work Order:WO-01341451
Type:FCO
Priority:PC
⚠️8.0 business days
✅
Status: Ready for Release by Mandy NewmanFeb 11, 9:50 AM
From:Entered
To:Ready for Release
Duration in Previous:8d 21h
🚨39.0 business days
📅
Status: Ready for Scheduling by Rebecca ArnoldApr 7, 5:25 PM
From:Ready for Release
To:Ready for Scheduling
Duration in Previous:55d 6h
Bottlenecks
Entered
Duration: 7.8 business days (threshold: 4.0 business hours)