Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01341598 ↗ ServiceMax

GE Healthcare FMI • FCO • PC

📍 ASCENSION ST VINCENTS SOUTHSIDE HOSPITAL — 4201 BELFORT RD, JACKSONVILLE FL, 32216

Feb 2, 2026 → Present

🔴 Behind
PC
SLA Clock
Per client agreement · Target: Feb 5, 2027
69 biz days remaining
Active: 134 biz days
Paused: 48 biz days
▶ Clock Running
Status: Created
Feb 2 → Feb 11, 2026
7 business days (counted)
Running total: 7 of ? biz days used
⏸48d
⏸ Clock Paused
Status: Ready for Release
Feb 11 → Apr 21, 2026
48 business days (not counted)
116d
▶ Clock Running
Status: Ready for Scheduling
Apr 21 → Oct 6, 2026
116 business days (counted)
Running total: 123 of ? biz days used
▶ Clock Running
Status: Scheduled
Oct 6 → Oct 20, 2026
9 business days (counted)
Running total: 132 of ? biz days used
▶ Clock Running
Status: Reschedule
Oct 20 → Oct 20, 2026
0 business days (counted)
Running total: 132 of ? biz days used
▶ Clock Running
Status: Scheduled
Oct 20 → Oct 22, 2026
2 business days (counted)
Running total: 134 of ? biz days used
Created: Feb 2, 2026 Today
Show SLA Clock Detail (6 periods)
Period Status Clock Biz Days Running Total
Feb 2 → Feb 11 Created ▶ Running 7 7
Feb 11 → Apr 21 Ready for Release ⏸ Paused 48 —
Apr 21 → Oct 6 Ready for Scheduling ▶ Running 116 123
Oct 6 → Oct 20 Scheduled ▶ Running 9 132
Oct 20 → Oct 20 Reschedule ▶ Running 0 132
Oct 20 → Oct 22 Scheduled ▶ Running 2 134
Dispatch 7.8d
Holding 49.0d (excluded)
Coordinators 126.4d
On Track
Dispatch
7.8 days
Over SLA
Holding (excluded from total)
49.0 days
Coordinators
126.4 days
Over SLA
Created: Feb 2, 2026 Due: Feb 5, 2027 (106 days left)
📅
182.8 days Total Age
⏱️
116.6d in Ready for Scheduling Longest Stage
🔄
5 transitions Status Changes
⚠️
130.7d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
Behind Schedule - Needs Attention
Scheduled • 261 days old
🚨
Primary Delay 116.6 days stuck in "Ready for Scheduling"
⏱️
Total Delay 130.7 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
Ready for Release
49.0d
Ready for Scheduling
116.6d / 1.0d SLA
Scheduled
9.7d / 2.0d SLA
Reschedule
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
10/06/2026 Tholmes - sent f/u email to Vance; Vance.Wurts@trimedx.com; to confirm 32101 and 36168 device shipping information. --- previous notes---- 08/27/2026 THolmes - sent f/u email to Vane to loop in FSE Konsta 08/27/2026 THolmes - Vance sent email conf devices were traded in by GE. 08/27/2026 THolmes - sent email to Vance Wurts, Vance.Wurts@trimedx.com; to reconfirm devices that had been disposed of. 04/21/2026 Tholmes - Per email from vance.wurts@trimedx.com devices are confirmd. 04/01/2026 ARoosa- Called 904-933-8346, Vance Wurts, Vance is our POC and asked me to send email with device list to vance.wurts@trimedx.com
⚠️ Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101) Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101) monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄 Description
Patient Monitor
📞 Call Description
FMI 36168

Timeline

📋
Work Order Created Feb 2, 12:28 PM
Work Order: WO-01341598
Type: FCO
Priority: PC
⚠️ 8.0 business days
✅
Status: Ready for Release by Mandy Newman Feb 11, 9:50 AM
From: Entered
To: Ready for Release
Duration in Previous: 8d 21h
🚨 49.0 business days
📅
Status: Ready for Scheduling by TaVon Holmes Apr 21, 3:01 PM
From: Ready for Release
To: Ready for Scheduling
Duration in Previous: 69d 4h
🚨 117.0 business days
📅
▶
3 Dispatch Scheduled Oct 6, 2:04 PM
Dispatch Scheduled → Technician Assigned → Status: Scheduled
👷
Technician Assigned by TaVon Holmes
Technician: Konstantin Barskiy
🗓️
Status: Scheduled by TaVon Holmes
From: Ready for Scheduling
To: Scheduled
Duration in Previous: 167d 23h
📅
Dispatch Scheduled by TaVon Holmes Oct 7, 9:28 AM
Scheduled For: 2026-10-14T14:15:00.000+0000
⚠️ 9.0 business days
🔄
▶
3 Status: Reschedule Oct 20, 4:01 PM
Status: Reschedule → Status: Scheduled → Dispatch Scheduled
🗓️
Status: Scheduled by Rebecca Arnold
From: Reschedule
To: Scheduled
Duration in Previous: 1m
📅
Dispatch Scheduled by Rebecca Arnold
Scheduled For: 2026-10-26T12:00:00.000+0000

Bottlenecks

Entered
Duration: 7.8 business days (threshold: 4.0 business hours)
Exceeded by 7.3 business days
Ready for Scheduling
Duration: 116.6 business days (threshold: 1.0 business days)
Exceeded by 115.6 business days
Scheduled
Duration: 9.7 business days (threshold: 2.0 business days)
Exceeded by 7.7 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Scheduled
Priority
PC
Type
FCO
Branch
N/A
Technician
Konstantin Barskiy
Scheduled
Oct 26, 8:00 AM
Created
Feb 2, 12:28 PM
Invoice #
N/A

Details