📍 BETHESDA HOSPITAL EAST — 2815 S SEACREST BLVD, BOYNTON BEACH FL, 33435
Feb 2, 2026 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Feb 5, 2027
69 biz days remaining
Active: 7 biz days
Paused: 175 biz days
▶ Clock Running
Status: Created
Feb 2 → Feb 11, 2026
7 business days (counted)
Running total: 7 of ? biz days used
⏸139d
⏸ Clock Paused
Status: Ready for Release
Feb 11 → Aug 31, 2026
139 business days (not counted)
⏸ Clock Paused
Status: Awaiting Parts
Aug 31 → Sep 1, 2026
1 business day (not counted)
⏸35d
⏸ Clock Paused
Status: Ready for Release
Sep 1 → Oct 22, 2026
35 business days (not counted)
Created: Feb 2, 2026Today
Show SLA Clock Detail (4 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 2 → Feb 11
Created
▶ Running
7
7
Feb 11 → Aug 31
Ready for Release
⏸ Paused
139
—
Aug 31 → Sep 1
Awaiting Parts
⏸ Paused
1
—
Sep 1 → Oct 22
Ready for Release
⏸ Paused
35
—
Dispatch7.8d
Material Management1.6d
Holding140.0d (excluded)
On Track
Dispatch
7.8 days
Over SLA
Material Management
1.6 days
Holding(excluded from total)
140.0 days
Created: Feb 2, 2026
Due: Feb 5, 2027 (106 days left)
📅
182.8 daysTotal Age
⏱️
140.0d in Ready for ReleaseLongest Stage
🔄
3 transitionsStatus Changes
⚠️
7.3d overTotal Delay
📦
1 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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At Risk - Monitor Closely
Ready for Release • 261 days old
🚨
Primary Delay140.0 days stuck in "Ready for Release"
⏱️
Total Delay7.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
Ready for Release
140.0d
Awaiting Parts
1.6d / 3.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
10/05/2026 ALuman - called Mario Portilla 561-737-7733 ext 83095 to confirm they still have all units. Last confirmed in March to have all 8 units in the NICU. No answer, left VM
09/01/2026 THolmes - Placed back in ready for release. ------------------------------------ 03/31/2026 ALuman - sent follow up email to Mario Portilla MarioPo@baptisthealth.net 03/18/2026 ALuman - sent email to Mario Portilla MarioPo@baptisthealth.net to confirm and schedule devices
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 2, 12:28 PM
Work Order:WO-01341931
Type:FCO
Priority:PC
⚠️8.0 business days
✅
Status: Ready for Release by Mandy NewmanFeb 11, 9:47 AM
From:Entered
To:Ready for Release
Duration in Previous:8d 21h
🚨140.0 business days
📦
▶
2
Parts Requested Aug 31, 3:32 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by TaVon Holmes
From:Ready for Release
To:Awaiting Parts
Duration in Previous:201d 4h
✅
Status: Ready for Release by TaVon HolmesSep 1, 1:58 PM
From:Awaiting Parts
To:Ready for Release
Duration in Previous:22h 25m
Bottlenecks
Entered
Duration: 7.8 business days (threshold: 4.0 business hours)