Created: Feb 2, 2026
Due: Jul 31, 2026 (15 days overdue)
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135.8 daysTotal Age
⏱️
7.8d in EnteredLongest Stage
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1 transitionsStatus Changes
⚠️
7.3d overTotal Delay
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0 orders, 0 quotesParts & Quotes
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0 linesWork Details
AI Analysis
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At Risk - Monitor Closely
Ready for Release • 194 days old
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Primary Delay7.8 days stuck in "Entered"
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Total Delay7.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
03/10/2026 SRobinson- Called John Lacoy, 4344733261. Went to VM, but was unable to LM due to mailbox being full. Called Corey Briggs, 5406130335. It went to VM, LM. Also going to send email to corey.briggs@gehealthcare.com to try to confirm and schedule for next week.
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 2, 12:29 PM
Work Order:WO-01342482
Type:FCO
Priority:PC
⚠️8.0 business days
✅
Status: Ready for Release by Mandy NewmanFeb 11, 9:52 AM
From:Entered
To:Ready for Release
Duration in Previous:8d 21h
Bottlenecks
Entered
Duration: 7.8 business days (threshold: 4.0 business hours)