📍 CHILDRENS HOSPITAL OF MICHIGAN — 3901 BEAUBIEN ST, DETROIT MI, 48201
Feb 2, 2026 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Feb 5, 2027
69 biz days remaining
Active: 7 biz days
Paused: 175 biz days
▶ Clock Running
Status: Created
Feb 2 → Feb 11, 2026
7 business days (counted)
Running total: 7 of ? biz days used
⏸175d
⏸ Clock Paused
Status: Ready for Release
Feb 11 → Oct 22, 2026
175 business days (not counted)
Created: Feb 2, 2026Today
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 2 → Feb 11
Created
▶ Running
7
7
Feb 11 → Oct 22
Ready for Release
⏸ Paused
175
—
Dispatch7.8d
On Track
Dispatch
7.8 days
Over SLA
Created: Feb 2, 2026
Due: Feb 5, 2027 (106 days left)
📅
182.8 daysTotal Age
⏱️
7.8d in EnteredLongest Stage
🔄
1 transitionsStatus Changes
⚠️
7.3d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Generating AI analysis...
At Risk - Monitor Closely
Ready for Release • 262 days old
🚨
Primary Delay7.8 days stuck in "Entered"
⏱️
Total Delay7.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
7.8d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
10/20/2026 RArnold - Called 2488545500 for Greg. He asked to send him an email with Children's hospital and women's hospital info.
He will be POC for both locations
gbankows@dmc.org
Credentialing - Green Security - Maybe able to get a day pass. He will send info.
Children's 3901 BEAUBIEN ST ATTN: Biomed / Greg
Women's 3990 JOHN R ST ATTN: Biomed / Greg /Corey
10/20/2026 RArnold - Called 13137458040 asked for biomed. Spoke to a gentleman and he said I needed to speak to the biomed manager.
Greg Banaowski
gbankows@dmc.org
Mobile number found in PSMX 2488545500
08/31/2026: ARoosa- Called 313-578-9600 spoke to a lady who said this number is for the university medical school to call the hospital at 313-745-8040, Called number given xfer to biomed, VM/LM
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 2, 12:29 PM
Work Order:WO-01342547
Type:FCO
Priority:PC
⚠️8.0 business days
✅
Status: Ready for Release by Mandy NewmanFeb 11, 9:51 AM
From:Entered
To:Ready for Release
Duration in Previous:8d 21h
Bottlenecks
Entered
Duration: 7.8 business days (threshold: 4.0 business hours)