Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
✗ SLA Missed
🕐 Clock stopped: Canceled (Mar 2, 2026)
▶ Clock Running
Status: Created
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
18d
▶ Clock Running
Status: Assigned
Feb 3 → Mar 2, 2026
18 business days (counted)
Running total: 18 of ? biz days used
▶ Clock Running
Status: Entered
Mar 2 → Mar 2, 2026
0 business days (counted)
Running total: 18 of ? biz days used
Created: Feb 3, 2026
Canceled: Mar 2, 2026
Show SLA Clock Detail (4 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 3 → Feb 3 |
Created |
▶ Running
|
0 |
0 |
| Feb 3 → Feb 3 |
Ready for Scheduling |
▶ Running
|
0 |
0 |
| Feb 3 → Mar 2 |
Assigned |
▶ Running
|
18 |
18 |
| Mar 2 → Mar 2 |
Entered |
▶ Running
|
0 |
18 |
Coordinators
19.3 days
Over SLA
Created: Feb 3, 2026
Due: Feb 27, 2026
Completed: Mar 2, 2026 (2 days late)
⏱️
19.0d in Assigned
Longest Stage
🔄
4 transitions
Status Changes
⚠️
18.5d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
19.0 days stuck in "Assigned"
⏱️
Total Delay
18.5 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.3d
/ 1.0d SLA
Assigned
19.0d
/ 0.5d SLA
💬 Activities, Notes & Communications
⚠️
Problem Description
PM
📄
Description
TANK ASSEMBLY 220V / 3000
Timeline
📋
📅
From:
Entered
To:
Ready for Scheduling
Duration in Previous:
1m
👷
👷
Technician:
Fernando Lemos
🆕
From:
Assigned
To:
Entered
Duration in Previous:
27d 3h
🚫
From:
Entered
To:
Canceled
Duration in Previous:
2h 5m
Bottlenecks
Assigned
Duration: 19.0 business days (threshold: 4.0 business hours)
Exceeded by 18.5 business days
ℹ️ Work Order Details
Type
Preventive Maintenance