Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01349235 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 CMC Missoula Inc - Community Medical Center — 2827 Fort Missoula Rd, Missoula MT, 59804

Feb 3, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
⚠ 117 biz days overdue
Active: 134 biz days
▶ Clock Running
Status: Created
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
134d
▶ Clock Running
Status: Assigned
Feb 3 → Aug 15, 2026
134 business days (counted)
Running total: 134 of ? biz days used
Created: Feb 3, 2026 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 3 → Feb 3 Created ▶ Running 0 0
Feb 3 → Feb 3 Ready for Scheduling ▶ Running 0 0
Feb 3 → Aug 15 Assigned ▶ Running 134 134
Dispatch 0.0d
Coordinators 0.3d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.3 days
Created: Feb 3, 2026 Due: Feb 27, 2026 (169 days overdue)
📅
135.0 days Total Age
⏱️
0.3d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
23 lines Work Details
🚩
6 visits On-Site Trips
📋
Coordinator Scheduling
🚨
6 On-Site Visits
6 on-site visits — critical red flag: repeated failure to resolve
Visit 1 Mar 2, 2026
Visit 2 Mar 3, 2026
Visit 3 Mar 4, 2026
Visit 4 Mar 5, 2026
Visit 5 Jun 10, 2026
Visit 6 Jul 30, 2026

AI Analysis

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Generating AI analysis...
On Track
Assigned • 193 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.3d / 1.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
CNL on 3/2/26 CNL on 3/3/26 CNL on 3/4/26 CNL on 7/30/26
🔍 Technician Findings
CNL on 3/2/26 CNL on 3/3/26 CNL on 3/4/26 CNL on 7/30/26
⚠️ Problem Description
PM
📄 Description
Stryker 3009PX (Series) ProCurity Bed (L-100, L-200, LE-400, LE-450, LE-500, LEX-400, LEX-450, LEX-500, Z-400, Z-450, Z-500, ZX-400, ZX-450, ZX-500, ZM-400, ZM-450)

Timeline

📋
▶
2 Work Order Created Feb 3, 8:08 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Status: Assigned Feb 3, 10:42 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Michael Burris
Technician: Fernando Lemos
🚨 19.0 business days
⏱️
3x Labor Added Mar 2, 7:51 PM
Type: Labor, Travel
Status: Open
Qty: 1.5, 0.5, 11
⏱️
3x Labor Added Mar 3, 7:27 PM
Type: Labor, Travel
Status: Open
Qty: 1.5, 0.5
⏳ 1.6 business days
⏱️
6x Labor Added Mar 4, 9:14 PM
Type: Labor, Expenses, Travel
Status: Open
Qty: 0.5, 1
💵
▶
2 3x Expenses Added Mar 5, 4:31 PM
3x Expenses Added → Labor Added
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 9.5
🚨 51.9 business days
💵
2x Expenses Added May 15, 3:39 PM
Type: Expenses
Status: Open
Qty: 1
🚨 14.0 business days
💵
2x Expenses Added Jun 4, 3:28 PM
Type: Expenses
Status: Open
Qty: 1
⚠️ 5.0 business days
⏱️
2x Labor Added Jun 10, 10:36 PM
Type: Labor, Expenses
Status: Open
Qty: 8, 1
🚨 14.2 business days
👷
Technician Assigned by Rhea Berry Jul 1, 3:01 PM
Technician: Mark Stelter
⚠️ 9.0 business days
👷
Technician Assigned by Rhea Berry Jul 14, 9:13 AM
Technician: Fernando Lemos
🚨 13.0 business days
⏱️
Labor Added Jul 30, 7:09 PM
Type: Labor
Status: Open
Qty: 0.5

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Fernando Lemos
Scheduled
N/A
Created
Feb 3, 8:08 AM
Invoice #
N/A

Work Details (23)

Name Type Status Qty Amount Date
WL-03127049 Labor Open 1.5 $0.00 Mar 2, 7:51 PM
WL-03127050 Labor Open 0.5 $0.00 Mar 2, 7:51 PM
WL-03127051 Travel Open 11 $0.00 Mar 2, 7:51 PM
WL-03128837 Labor Open 1.5 $0.00 Mar 3, 7:27 PM
WL-03128838 Labor Open 0.5 $0.00 Mar 3, 7:27 PM
WL-03128839 Travel Open 5 $0.00 Mar 3, 7:27 PM
WL-03130828 Labor Open 0.5 $0.00 Mar 4, 9:14 PM
WL-03130829 Labor Open 5 $0.00 Mar 4, 9:14 PM
WL-03130830 Labor Open 0.5 $0.00 Mar 4, 9:14 PM
WL-03130831 Expenses Open 1 $0.00 Mar 4, 9:14 PM
WL-03130832 Travel Open 5 $0.00 Mar 4, 9:14 PM
WL-03130833 Travel Open 5 $0.00 Mar 4, 9:14 PM
WL-03132093 Expenses Open 1 $0.00 Mar 5, 4:31 PM
WL-03132094 Expenses Open 1 $0.00 Mar 5, 4:31 PM
WL-03132095 Travel Open 518 $0.00 Mar 5, 4:31 PM
WL-03132100 Labor Open 9.5 $0.00 Mar 5, 4:34 PM
WL-03228147 Expenses Open 1 $0.00 May 15, 3:39 PM
WL-03228148 Expenses Open 1 $0.00 May 15, 3:39 PM
WL-03248660 Expenses Open 1 $0.00 Jun 4, 3:28 PM
WL-03248661 Expenses Open 1 $0.00 Jun 4, 3:28 PM
WL-03256039 Labor Open 8 $0.00 Jun 10, 10:36 PM
WL-03256040 Expenses Open 1 $0.00 Jun 10, 10:36 PM
WL-03314889 Labor Open 0.5 $0.00 Jul 30, 7:09 PM

Details