Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
✓ SLA Met (3 biz days early)
🕐 Clock stopped: Canceled (Feb 24, 2026)
▶ Clock Running
Status: Created
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
14d
▶ Clock Running
Status: Ready for Scheduling
Feb 3 → Feb 24, 2026
14 business days (counted)
Running total: 14 of ? biz days used
Created: Feb 3, 2026
Canceled: Feb 24, 2026
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 3 → Feb 3 |
Created |
▶ Running
|
0 |
0 |
| Feb 3 → Feb 3 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 3 → Feb 24 |
Ready for Scheduling |
▶ Running
|
14 |
14 |
Coordinators
13.3 days
Over SLA
Created: Feb 3, 2026
Due: Dec 31, 2026
Completed: Feb 24, 2026 (310 days early)
⏱️
13.3d in Ready for Scheduling
Longest Stage
🔄
2 transitions
Status Changes
⚠️
12.3d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
13.3 days stuck in "Ready for Scheduling"
⏱️
Total Delay
12.3 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
13.3d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/3/2026 CM ack msg; 1700 LM w/CA, RA, CW, KW, AF, GH; 2/4/2026 1619 LM w/Inhae re compliance; 1800 LM w/LH, DJ, GS; 1832 GS decline; 2/5/2026 1207 LM w/Inhae re NAR; 2/23/2026 1633 FILLED
Timeline
📋
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
0m
🚫
From:
Ready for Scheduling
To:
Canceled
Duration in Previous:
20d 2h
Bottlenecks
Ready for Scheduling
Duration: 13.3 business days (threshold: 1.0 business days)
Exceeded by 12.3 business days