Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
✓ SLA Met (1 biz days early)
🕐 Clock stopped: Canceled (Feb 26, 2026)
▶ Clock Running
Status: Created
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 3 → Feb 3, 2026
0 business days (counted)
Running total: 0 of ? biz days used
16d
▶ Clock Running
Status: Ready for Scheduling
Feb 3 → Feb 26, 2026
16 business days (counted)
Running total: 16 of ? biz days used
Created: Feb 3, 2026
Canceled: Feb 26, 2026
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 3 → Feb 3 |
Created |
▶ Running
|
0 |
0 |
| Feb 3 → Feb 3 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 3 → Feb 26 |
Ready for Scheduling |
▶ Running
|
16 |
16 |
Coordinators
16.2 days
Over SLA
Created: Feb 3, 2026
Due: Dec 31, 2026
Completed: Feb 26, 2026 (308 days early)
⏱️
16.2d in Ready for Scheduling
Longest Stage
🔄
2 transitions
Status Changes
⚠️
15.2d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
16.2 days stuck in "Ready for Scheduling"
⏱️
Total Delay
15.2 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
16.2d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/3/2026 CM ack msg; 1700 LM w/CA, RA, CW, KW, AF, GH; 2/4/2026 1619 LM w/Inhae re compliance; 1800 LM w/TN, GS; 1832 GS decline; 2/5/2026 1207 LM w/Inhae re NAR; 2/26/2026 1335 DC avail; 1453 LM w/Inhae re cnfm; 1645 FILLED
Timeline
📋
🗓️
From:
Ready for Scheduling, Scheduled
To:
Scheduled, Ready for Scheduling
Duration in Previous:
0m
🚫
From:
Ready for Scheduling
To:
Canceled
Duration in Previous:
22d 23h
Bottlenecks
Ready for Scheduling
Duration: 16.2 business days (threshold: 1.0 business days)
Exceeded by 15.2 business days