Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
0 biz days remaining
▶ Clock Running
Status: Created
Feb 5 → Feb 5, 2026
0 business days (counted)
Running total: 0 of ? biz days used
104d
▶ Clock Running
Status: Assigned
Feb 5 → Jul 7, 2026
104 business days (counted)
Running total: 104 of ? biz days used
⏸28d
⏸ Clock Paused
Status: Ready for Release
Jul 7 → Aug 15, 2026
28 business days (not counted)
Created: Feb 5, 2026
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 5 → Feb 5 |
Created |
▶ Running
|
0 |
0 |
| Feb 5 → Jul 7 |
Assigned |
▶ Running
|
104 |
104 |
| Jul 7 → Aug 15 |
Ready for Release |
⏸ Paused
|
28 |
—
|
Coordinators
104.9 days
Over SLA
Created: Feb 5, 2026
Due: Jul 31, 2026 (15 days overdue)
⏱️
104.9d in Assigned
Longest Stage
🔄
2 transitions
Status Changes
⚠️
104.4d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Primary Delay
104.9 days stuck in "Assigned"
⏱️
Total Delay
104.4 business days over SLA thresholds
SLA vs Actual Time by Status
Assigned
104.9d
/ 0.5d SLA
💬 Activities, Notes & Communications
⚠️
Problem Description
GCX Advent 5G Nosecone Upgrade
Timeline
📋
👷
Technician:
Horace Barnes
👷
From:
Entered
To:
Assigned
Duration in Previous:
2m
✅
From:
Assigned
To:
Ready for Release
Duration in Previous:
151d 23h
Bottlenecks
Assigned
Duration: 104.9 business days (threshold: 4.0 business hours)
Exceeded by 104.4 business days