Work Order 360 View

CONFIRMED

3/10/2026 M Huffman. Corrected work performed and repair code multi

03/05/2026 Mike Huffman. Updated the work performed. Did not change the work code which is currently 1C - Completed GE FMI. Reviewed the Emsar University course GE Healthcare - FMI 36168 FLEX-3S2P battery replacement. Unable to determine correct Work Code. Left a voice mail for TAmburgey requesting a call back. Need a work order that is correct to use as a template.

02/17/2026 LHill-Called (616) 613-0361 Andrew's cell. Advised we can have a tech onsite tomorrow morning around 9AM. He was okay with that.

02/17/2026 LHill-Called (616) 395-4440 for Andrew. Left message trying to schedule for 02/18 at 9 AM.

02/17/2026 LHill-rec'd email from Andrew-        This is the fourth time we have had to schedule this work now. Myself and the staff at the surgery center are reorganizing our day to make this equipment available every time we do this. 

I will not accept this time you have proposed, I want this to be scheduled first thing in the morning so that other appointments do not delay or cancel the time we schedule.

 See logged email.

02/17/2026 LHill-sent email to Andrew-To move forward, we can have our FSE onsite on 02/19/2026, with an arrival time between 10AM-12PM. Please confirm that this works for your facility.

02/05/2026 SRobinson- Created followup WO for the remaining. (Old wO-01337331) -follow up notes - Needs to be rescheduled

-Previous notes -

CONFIRMED

01/29/2026 LHill-rec'd email from Andrew-Yes, that time will work, thank you!

See logged email.

01/28/2026 LHill-sent email to AndrewPer the phone call with our FSE earlier, today’s visit will need to be rescheduled, as our technician will be arriving later than planned.

We can have our FSE onsite on Tuesday, February 3, with the technician arriving between 11:00 AM and 1:00 PM. Please let me know if this date and time work for you.

See logged email.

01/28/2026 Mike Huffman. At 1:30 pm I called the onsite contact Andrew Kuzee. He advised the site closes at 5:00pm, he works 7:00 – 3:00. This needs to be rescheduled.

01/26/2026 LHill-rec'd email from Andrew-Yes, that time and date will work, thank you!

See logged email.

01/26/2026 LHill-sent email to Andrew-We can have our FSE onsite on 01/28/2026, with an arrival time between 1:00 PM- 3:00 PM. Please confirm that this works for your facility.

01/23/2026 LHill-sent email to Andrew-We can have our FSE onsite on 01/28/2026, with an arrival time between 1:00 PM- 3:00 PM. Please confirm that this works for your facility.

01/20/2026 LHill-sent email to Andrew-Once tech receives batteries we will reach back out to schedule a different date. He will not have them by tomorrow.

See logged email.

01/20/2026 LHill-rec'd email from Andrew-        Apologies for the delayed response, this does work for our facility. Please call me on my mobile phone at (616) 613-0361 if you need any assistance.

 See logged email.

01/16/2026 LHill sent email to Andrew confirming if 01/21 with tech arrival between 10-12 works for him.

See logged email.

01/16/2026 LHill-called 616-613-0361 . spoke with Andrew. He confirmed he is contact.

Contact Name: Andrew

Address verified: Yes

POC email address: andrew.kuzee@trimedx.com

Devices match: Yes

Have batteries been received? Not sure if batteries have shipped or not.

1. Are there any special instructions we should relay to the Technician upon their arrival? Take elevator to 2nd floor. Go into lobby and check in. Then go around corner.

2. Are there any Credentialing Requirements for our Technician’s onsite visit? No

3. Are there any COVID requirements or policies we need to be aware of before the Technician’s onsite visit? No