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Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01350321 ↗ ServiceMax

ST. LOUIS CREMATIONS SERVICE, INC. • Annual Annuity • P5

📍 St. Louis Cremations Service, Inc. — 2135 Chouteau Ave, St. Louis MO, 63103

Feb 6, 2026 → Feb 6, 2026

✅ Completed
P5 5 business days from creation
Target: Feb 13, 2026
🕐 Clock stopped: Completed (Feb 6)
✓ SLA Met (6d early)
Billing 0.6d
✓ SLA Met
Billing
0.6 days
Created: Feb 6, 2026 Due: Feb 13, 2026 Completed: Feb 6, 2026 (7 days early)
📅
0.0 days Total Age
⏱️
0.5d in Ready to Bill Longest Stage
🔄
3 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Completed on schedule
Invoiced • 97 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready to Bill
0.5d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
Annuity - MANUALGEN
🔧 Work Performed
(12) Embalming table @ $180 ea.; (17) Mortuary cot @ $305 ea.; (3) Stretcher Only @ $305 ea.; Annual $8,260 1 PM per year 1 Unscheduled repair call per year (all parts are billable on repair calls)
⚠️ Problem Description
(12) Embalming table @ $180 ea.; (17) Mortuary cot @ $305 ea.; (3) Stretcher Only @ $305 ea.; Annual $8,260; 1 PM per year; 1 Unscheduled repair call per year (all parts are billable on repair calls)

Timeline

📋
3 Work Order Created Feb 6, 2:03 PM
Work Order Created → Status: Assigned → Labor Added
👷
Status: Assigned by Natosha Beierschmitt
From: Ready to Bill, Assigned, Completed, Closed
To: Assigned, Completed, Closed, Ready to Bill
Duration in Previous: 0m
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
📨
3 Status: Invoice Pending Feb 6, 6:27 PM
Status: Invoice Pending → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From: Invoice Pending
To: Invoiced
Duration in Previous: 2m
🧾
Invoice Created
Invoice Number: SM-253398

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
P5
Type
Annual Annuity
Branch
ERLA - PROD
Technician
Natosha Beierschmitt
Scheduled
N/A
Created
Feb 6, 2:03 PM
Invoice #
SM-253398

Work Details (1)

Name Type Status Qty Amount Date
WL-03095453 Labor Open 1 $8,260.00 Feb 6, 2:03 PM

Details