Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01351136 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 USC Arcadia Hospital — 300 W. Huntington Dr., Arcadia CA, 91007

Feb 11, 2026 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
⚠ 117 biz days overdue
Active: 128 biz days
▶ Clock Running
Status: Scheduled
Feb 11 → Feb 11, 2026
0 business days (counted)
Running total: 0 of ? biz days used
128d
▶ Clock Running
Status: Ready for Scheduling
Feb 11 → Aug 14, 2026
128 business days (counted)
Running total: 128 of ? biz days used
Created: Feb 11, 2026 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Feb 11 → Feb 11 Scheduled ▶ Running 0 0
Feb 11 → Aug 14 Ready for Scheduling ▶ Running 128 128
⚠ Overdue
Created: Feb 11, 2026 Due: Dec 31, 2026 (139 days left)
📅
128.7 days Total Age
⏱️
- Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 184 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
2/11/2026 1250 CM ack msg; LM w/Manny re NAR

Timeline

📋
▶
2 Work Order Created Feb 11, 1:34 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Feb 16, 8:00 AM
Created
Feb 11, 1:34 PM
Invoice #
N/A

Details