Created: Feb 16, 2026
Due: Jul 31, 2026 (14 days overdue)
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126.0 daysTotal Age
⏱️
21.0d in EnteredLongest Stage
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1 transitionsStatus Changes
⚠️
20.5d overTotal Delay
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0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Ready for Scheduling • 178 days old
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Primary Delay21.0 days stuck in "Entered"
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Total Delay20.5 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
21.0d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
03/17/2026 mklose rcvd email from Carolina Martinez. Confirm devices. offered start next week on 200 devices. .. 03/17/2026: ARoosa - Called 856-247-3000, xfer to biomed, Spoke to M. Steven and I am emailing him all the serial #'s so he can verify and will reply all to email. msteven4@virtua.org
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
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Work Order Created Feb 16, 2:02 PM
Work Order:WO-01351886
Type:FCO
Priority:PC
🚨21.0 business days
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Status: Ready for Scheduling by Megan KloseMar 17, 2:21 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:28d 23h
Bottlenecks
Entered
Duration: 21.0 business days (threshold: 4.0 business hours)