📍 HCA FLORIDA ST LUCIE HOSPITAL — 1800 SE TIFFANY AVE, PORT SAINT LUCIE FL, 34952
Feb 16, 2026 → Present
🔴 Behind
PC
SLA Clock
Per client agreement · Target: Jul 31, 2026
⚠ 2 biz days overdue
Active: 118 biz days
Paused: 8 biz days
24d
▶ Clock Running
Status: Created
Feb 16 → Mar 20, 2026
24 business days (counted)
Running total: 24 of ? biz days used
⏸ Clock Paused
Status: Ready for Release
Mar 20 → Apr 1, 2026
8 business days (not counted)
94d
▶ Clock Running
Status: Ready for Scheduling
Apr 1 → Aug 14, 2026
94 business days (counted)
Running total: 118 of ? biz days used
Created: Feb 16, 2026Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 16 → Mar 20
Created
▶ Running
24
24
Mar 20 → Apr 1
Ready for Release
⏸ Paused
8
—
Apr 1 → Aug 14
Ready for Scheduling
▶ Running
94
118
Dispatch24.0d
Holding9.0d (excluded)
⚠ Overdue
Dispatch
24.0 days
Over SLA
Holding(excluded from total)
9.0 days
Created: Feb 16, 2026
Due: Jul 31, 2026 (14 days overdue)
📅
126.0 daysTotal Age
⏱️
24.0d in EnteredLongest Stage
🔄
2 transitionsStatus Changes
⚠️
23.5d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Generating AI analysis...
Behind Schedule - Needs Attention
Ready for Scheduling • 178 days old
🚨
Primary Delay24.0 days stuck in "Entered"
⏱️
Total Delay23.5 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
24.0d / 0.5d SLA
Ready for Release
9.0d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
04/01/2026 THolmes- Biomed called back. Confirmed POC: Jason Marr jason.marr@gehealthcare.com 7723981995. confirmed devices. fu w email 04/01/2026 THolmes- Called 7723354000. xfer to bio med. VM/LM.
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 16, 2:02 PM
Work Order:WO-01351919
Type:FCO
Priority:PC
🚨24.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 20, 9:19 AM
From:Entered
To:Ready for Release
Duration in Previous:31d 18h
⚠️9.0 business days
📅
Status: Ready for Scheduling by TaVon HolmesApr 1, 2:52 PM
From:Ready for Release
To:Ready for Scheduling
Duration in Previous:12d 5h
Bottlenecks
Entered
Duration: 24.0 business days (threshold: 4.0 business hours)