Created: Feb 16, 2026
Due: Jul 31, 2026 (14 days overdue)
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126.0 daysTotal Age
⏱️
24.0d in EnteredLongest Stage
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1 transitionsStatus Changes
⚠️
23.5d overTotal Delay
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0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
AI Analysis
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Behind Schedule - Needs Attention
Ready for Release • 178 days old
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Primary Delay24.0 days stuck in "Entered"
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Total Delay23.5 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
24.0d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
03/10/2026 SRobinson- Called John Lacoy, 4344733261. Went to VM, but was unable to LM due to mailbox being full. Called Corey Briggs, 5406130335. It went to VM, LM. Also going to send email to corey.briggs@gehealthcare.com to try to confirm and schedule for next week.
⚠️Problem Description
FMI 36168: Potential FLEX-3S2P battery failures with certain CARESCAPE B450, CARESCAPE ONE,
B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
Purpose: Replace and destroy/scrap affected batteries delivered with CARESCAPE B450, CARESCAPE
ONE, B1x5M/B1x5P VSP3.0, B1x5M/B1x5P VSP4.0 Patient Monitors and Portrait VSM (MVC101)
monitors, and separate affected FRU batteries. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
Patient Monitor
📞Call Description
FMI 36168
Timeline
📋
Work Order Created Feb 16, 2:02 PM
Work Order:WO-01351921
Type:FCO
Priority:PC
🚨24.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 20, 9:20 AM
From:Entered
To:Ready for Release
Duration in Previous:31d 18h
Bottlenecks
Entered
Duration: 24.0 business days (threshold: 4.0 business hours)