Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01352414 ↗ ServiceMax

AGILENT TECHNOLOGIES (VPD) • Repair • PC

📍 CSA Service Solutions LLC c/o Agilent Technologies — 14 Progress Rd, Billerica MA, 01821

Feb 17, 2026 → Present

🟢 On Track
PC Per client agreement
Target: Mar 10, 2026
⚠ 65d overdue
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Feb 17, 2026 Due: Mar 10, 2026 (66 days overdue)
📅
63.5 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Assigned • 86 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

📄 Description
VS SERIES EXCHANGE SPECTUBE ASSY

Timeline

📋
▶
4 Work Order Created Feb 17, 2:53 PM
Work Order Created → Parts Added → Technician Assigned → Status: Assigned
🔩
Parts Added
Type: Parts
Status: Open
Qty: 1
👷
Technician Assigned by Kim Pearson
Technician: VPD Bench
👷
Status: Assigned by Kim Pearson
From: Entered
To: Assigned
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PC
Type
Repair
Branch
ERLA - PROD
Technician
VPD Bench
Scheduled
N/A
Created
Feb 17, 2:53 PM
Invoice #
N/A

Work Details (1)

Name Type Status Qty Amount Date
WL-03108822 Parts Open 1 $417.00 Feb 17, 2:54 PM

Details