Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01352514 ↗ ServiceMax

GE Healthcare FMI • FCO • PC

📍 ASCENSION ST VINCENT ANDERSON — 2015 JACKSON ST, ANDERSON IN, 46016

Feb 18, 2026 → Present

⛔ Blocked
PC Per client agreement
Target: Mar 28, 2026
⚠ 47d overdue
Dispatch 15.0d
⚠ Overdue
Dispatch
15.0 days
Over SLA
Created: Feb 18, 2026 Due: Mar 28, 2026 (48 days overdue)
📅
62.9 days Total Age
⏱️
15.0d in Entered Longest Stage
🔄
1 transitions Status Changes
⚠️
14.5d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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Behind Schedule - Needs Attention
On Hold • 85 days old
🚨
Primary Delay 15.0 days stuck in "Entered"
⏱️
Total Delay 14.5 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
15.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

02/18/2026 SRobinson- Created follow up WO as requested. (Old WO-01282315) -Follow up notes - Still needs the new batteries


-Previous notes -

02/17/2026 DMalloy - FSE Jackson reached out to the BioMed for this location for the availabitiy of the 2 devices.  


02/04/2026 MHamersley - called 765-649-2511, xfer to Bio Med, Destiny, Trimedx, took information to have Bio Med return call


12/12/2025 MHamersley - called 765-649-2511, Trimedx took msg and will have someone return call


10/21/2025 MKlose called 765-649-2511. Cristina, Trimedx, will have tech reach out. tracking@trimedx.com. Confirm Device, sent email.


09/19/2025 MHamersley - called 765-649-2511, James, Trimedx, took msg to get call back


WO-01282964 - Venue Go Ultrasound VGD003568

WO-01282315 - Venue Fit Ultrasound VFD001101

⚠️ Problem Description
FMI 78101E: Venue Fit Thermal Event due to battery Purpose: Each affected system will have a SW Version R4.5 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 ? OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄 Description
GE Healthcare - Venue Fit Ultrasound
📞 Call Description
FMI 78101

Timeline

📋
Work Order Created Feb 18, 9:20 AM
Work Order: WO-01352514
Type: FCO
Priority: PC
🚨 15.0 business days
⏸️
Status: On Hold by Mandy Newman Mar 10, 9:28 AM
From: Entered
To: On Hold
Duration in Previous: 19d 23h

Bottlenecks

Entered
Duration: 15.0 business days (threshold: 4.0 business hours)
Exceeded by 14.5 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
On Hold
Priority
PC
Type
FCO
Branch
N/A
Technician
Unassigned
Scheduled
N/A
Created
Feb 18, 9:20 AM
Invoice #
N/A

Details