Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01352523 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Margaret Mary — 321 Mitchell Ave, Batesville IN, 47006

Feb 18, 2026 → Present

🟢 On Track
PSM Last business day of February 2026
Target: Feb 27, 2026
⚠ 77d overdue
Coordinators 0.1d
⚠ Overdue
Coordinators
0.1 days
Created: Feb 18, 2026 Due: Dec 31, 2026 (230 days left)
📅
63.0 days Total Age
⏱️
0.1d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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On Track
Scheduled • 85 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.1d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/15/2026 LM w/Lenora re compliance; LM w/Central; 1843 JeB avail; LM w/Lenora re cnfm; 2/17/2026 1426 Lenora says 1500-2300 avail Sa-Su, could add days M-T; 1750 JeB wants just Sa-Su; 1948 LM w/Lenora re cnfm; 2/18/26 0847 Lenora cnfm; ack cnfm, LM w/JB; 1023 JB ack cnfm

Timeline

📋
▶
2 Work Order Created Feb 18, 9:27 AM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Wayne Rush
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Technician Assigned Feb 18, 10:24 AM
Technician Assigned → Status: Scheduled
🗓️
Status: Scheduled by Wayne Rush
From: Ready for Scheduling
To: Scheduled
Duration in Previous: 56m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Scheduled
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
Jerry Brewer
Scheduled
Jun 7, 8:00 AM
Created
Feb 18, 9:27 AM
Invoice #
N/A

Details