Detailed work order timeline, KPIs, and analysis
INVACARE • Preventive Maintenance • PSM
📍 The Laurels of Kettering — 694 Isaac Prugh Way, Kettering OH, 45429
Mar 24, 2025 → Mar 25, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 24 → Mar 24 | Created | ▶ Running | 0 | 0 |
| Mar 24 → Mar 24 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Mar 24 → Mar 27 | Assigned | ▶ Running | 3 | 3 |
| Mar 27 → Mar 17 | On Hold | ▶ Running | 241 | 244 |
| Mar 17 → Mar 25 | Reschedule | ▶ Running | 6 | 250 |
| Mar 25 → Mar 25 | Entered | ▶ Running | 0 | 250 |
3/25/26 Rberry- Received email from Kevin Myers with Invacare stating to move forward with scheduling Vitas Healthcare site and cancel:
Laurels of Kettering = Cancel this work order. Too long ago.
Pioneer Trace Healthcare = Cancel this work order. Your technician said they cancelled service with us.
Returned to dispatch for cancellation. See logged email on WO-01255885
3/17/26 RBerry- Spoke with JJohnson asking if these WOs are still needed and if so we will place back on hold for contact issues. She has reached out to Invacare via email to confirm if these are still needed. See logged email on WO-01255882. Waiting for confirmation from Invacare.
3/19/26 RBerry- Emailed JJohnson asking how we should proceed with these WOs. Should they be canceled or placed back on hold since they originally had contact issues. See logged email on WO-01255882
3/17/26 RBerry- Chattered on WO-01258400: @Jennifer Johnson These were on hold due to contact issues, the account was also on credit hold and just released. Are these still needed? If so, can you please assist with a good contact for these? @Charles Ramen
4/3/25 1314 lcoonrod
Per email from Kevin Myers. contact may have blocked our # if he did not recongnize it. email address has been added to contact. creed@laurelhealth.com
03/27 MSajib. No response. Putting these on HOLD. 03/26 MSajib. Called but no answer. left a vm for a call back .See more at WO-01258406 03/24 MSajib. Called but no answer. left a vm for a call back . See WO-01258406 03/24 MSajib. Called but no answer. left a vm for a call back . See WO-01258406