Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Wilkes Barre General Hospital — 575 N River St, Wilkes Barre PA, 18702
Apr 1, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Apr 1 → Apr 1 | Created | ▶ Running | 0 | 0 |
| Apr 1 → Apr 4 | Scheduled | ▶ Running | 3 | 3 |
| Apr 4 → Apr 4 | Entered | ▶ Running | 0 | 3 |
| Apr 4 → May 23 | Ready for Scheduling | ▶ Running | 35 | 38 |
| May 23 → Oct 16 | Ready for Release | ⏸ Paused | 99 | — |
| Oct 16 → Jan 21 | On Hold | ▶ Running | 63 | 101 |
| Jan 21 → Apr 15 | Ready for Scheduling | ▶ Running | 59 | 160 |
| Apr 15 → Apr 27 | Ready for Release | ⏸ Paused | 8 | — |
| Apr 27 → May 19 | Scheduled | ▶ Running | 16 | 176 |
| May 19 → May 19 | Ready for Release | ⏸ Paused | 0 | — |
| May 19 → May 19 | Entered | ▶ Running | 0 | 176 |
| May 19 → May 21 | Ready for Release | ⏸ Paused | 2 | — |
| May 21 → May 21 | Scheduled | ▶ Running | 0 | 176 |
| May 21 → May 22 | Entered | ▶ Running | 1 | 177 |
| May 22 → Aug 14 | Ready for Release | ⏸ Paused | 57 | — |
07/17/2026 ARoosa - Sent email to Chad Hines at chines2@pamspecialty.com for PAM Health Rehabilitation Hospital of Miamisburg
4000 Miamisburg-Centerville Rd, OH for SN's H29473239B1ED,H293184398068,
H294732110E15
07/17/2026 ARoosa -Recvd call back from 330-641-2952 Jonathan Hicks, he does not have the 3 devices H29337615687D, H295181849E62,
H294611718793
07/17/2026: ARoosa - Called 330-263-8100, Xfer to biomed VM/LM
07/17/2026: ARoosa - Called 3048903716, Jonathan Hicks, VM/LM, FU/W email jonathon.hicks@ge.com
Site Name Address City Region Zip Code
Wooster Community Hospital 1761 Beall Avenue Wooster OH 44691, for SN's H29337615687D
H295181849E62
H294611718793
07/17/2026: ARoosa - Called 570-552-1396, Mike Peck, VM/LM asking him if he can provide # for Nikki Cox
07/10/2026 ARoosa - Sent fu email to Nikki Cox about devices in question.
07/02/2026 ARoosa - Sent fu email to Nikki Cox asking her if she can provide us with any information about the devices locations.
06/26/2026 ARoosa - Sent fu email to Nikki.Cox@bayfronthealth.com seeing if she can provide us with any information on location of devices.
06/19/2026 ARoosa - Sent fu email to Nikki.Cox@bayfronthealth.com asking if she can please respond as to if she has the following devices or knows where they might be located at now.
06/15/2026 ARoosa - Sent fu email to Nikki.Cox@bayfronthealth.com as Mike Peck had suggested to see if she can help in locating devices that were purchased by CHS corp.
06/08/2026 ARoosa - Sent fu email to Nikki.Cox@bayfronthealth.com to see if she had reviewed info sent in prior email about recall.
05/22/2026 ARuby - Rcvd email from Michael Peck <mpeck@commonwealthhealth.net> 01/22/2026 advising the SNs on the list were purchased by CHS Corp. They have the 2 listed, at wilkes barre, the others went to other CHS sites. He advised to contact Nikki.Cox@bayfronthealth.com. Philips Trilogy EV300 Ventilator FCO FCO - CHS Emergency Warehouse - Franklin, TN sent email to Nikki.Cox@bayfronthealth.com
05/21/2026 ARuby - Sent email to Ed Lubinski elubinski@commonwealthhealth.net an email advising our FSE will reach out to complete ANR since device is not found. Dispatching to Jason Yenser to complete ANR process with customer.
05/21/2026 ARuby - Called (937) 866-0551 Kettering Health Miamisburg 4000 Miamisburg Centerville Rd, Miamisburg, OH 45342 (site in PWO) Press 0 for oper, xfer to biomed Eric. Confirmed I could speak with him. He Did not provide any personal information. Said he does not have this device in his database
04/30/2026 - ARuby - call from Jason Yenser to talk about past scheduled WO WO-12579677 he said he went and the 2 that they said were for that site have already been completed. Tom Mclaughlin is not at Regional hospital in Scranton. POC for scranton is Neil Wicker. Neil said he does not have these devices at that location and he confirmed with Jason they are not at Moses Taylor either.
04/27/2026 - ARuby - Dispatching to Jason Yenser for 4/28. customer said he has H294278717D07 & H29430110F825. Still waiting for a response from Thomas McLaughlin at Regional Hospital in Scranton about device list locations
04/24/2026 - ARuby - Gave a list of SNs to Jason Yenser to have Neil Wicker (570) 770-3072 neil_wicker@chs.net verify location of devices. Devices are potentially at the Regional Hospital of Scranton 746 Jefferson Ave Scranton, PA 18510
04/09/2026 ALuman - called Ed Lubinski 570-552-5722 and he stated he has none of the devices listed below. Verified the devices he has are already complete. He did let me know that these possibly could belong either Moses Taylor Hospital in Scranton or Regional Hospital Scranton.
03/05/2026 DMalloy - Emailed Danny Advising that these units are at PA location.
Ed Lubinski is the Director of Cardiopulmonary at Wilkes Barre General and your contact. Address: 575 N River St, Wilkes-Barre, PA 18764
H293184398068
H29473239B1ED
H29337615687D
H294732110E15
H295181849E62
H294611718793
01/21/2026 RFosbury called Ed Lubinski at 570-552-5722 LVM sent FU email to elubinski@commonwealthhealth.net
01/21/2026 RFosbury called Michelle Jewett at 570-552-5722. Said these are not her devices and to call Ed Lubinski at 570-552-5722
10/16/2025 Rbailey - Called 570.606.7909 NA No Name. Left VM for FU
04/04/2025 Cever placing on hold maybe cancellation request as a duplicate.
03/18/2025 Cever recieevd a call from 5702083310 confirming 2 devices are theirs on the 7th FL in the main hospital. asked for scheduling confirmed FSE onsite for April 7th at 9 a.m. Michelle Jewett <mjewett@pamspecialty.com>