Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Howard University on behalf ofHoward University Hospital — 2041 Georgia Ave NW, Washington DC, 20060
Apr 1, 2025 → Sep 30, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Apr 1 → Apr 2 | Created | ▶ Running | 1 | 1 |
| Apr 2 → Apr 28 | Ready for Scheduling | ▶ Running | 18 | 19 |
| Apr 28 → May 13 | On Hold | ▶ Running | 260 | 279 |
| May 13 → Jun 25 | Ready for Release | ⏸ Paused | 29 | — |
| Jun 25 → Sep 16 | On Hold | ▶ Running | 57 | 336 |
| Sep 16 → Sep 16 | Scheduled | ▶ Running | 0 | 336 |
| Sep 16 → Sep 30 | Tech On Site | ▶ Running | 10 | 346 |
09/16/2026 ARuby - Dispatching to Allan Klus per Rebecca 9/16
09/16/2026 RArnold - Last Ip on this case was not debriefed correctly. PER FSE "Arrived on site, found that the device already has FCO86600069 implemented." Emailed Sup to ask when I should dispatch this WO for.
07/15/2026 RArnold - Duplicate WO. Will stay open until all devices are completed on this case
07/02/2026 RArnold - Device still open on case. WO will remain open
06/25/2026 RArnold - Duplicate WO. Will remain open untill all devices are completed on this case
06/23/2026: ARoosa - Called 202-865-4304, Charles Fields, VM/LM asked if he can provide me with an update as to if respiratory has located this device or not.
06/17/2026 ARoosa - Sent fu email to cfields@huhosp.org Charles Fields to follow up on our phone conversation last week about device location.
06/11/2026: ARoosa - Called 202-865-4304, Charles Fields, Spoke to Charles and he stated he will have to get with respiratory because they have new management in respiratory now and see if they can get it located and once located he will hold it in biomed until we come to complete remediation on device. Said he will call us once he has device.
06/03/2026 ARoosa - Sent fu email to Charles at cfields@huhosp.org asking about device in question.
05/19/2026 ARoosa - Sent fu email to CFields@huhosp.org to see if device has been located. Also explained that if not we may be able to close WO with ANR process if he is willing to sign paperwork stating device is unlocatable.
05/06/2026 ARoosa - Sent fu email to CFields@huhosp.org
04/22/2026 ARoosa - Sent fu email to CFields@huhosp.org asking about device in question sent by Autumn Ruby
04/14/2026 ARoosa - Sent fu email to Fields, Charles <CFields@huhosp.org> asking about device in question to see if it has been located.
03/20/2026 MHamersley - sent f/u email: cfields@huhosp.org requesting location update on SN: 100065684
Internal Note: 08/13/2025 MNewman - This WO will remain open until all devices on case have been completed.
05/14/2025 Ceevr there are 2 work orders open on this case for 1 SN left to complete. this will need cancelled when last device is complete.
04/28/2025 Cever will schedule once Labels that are on back order become available
04/07/2025 Rbailey - Called 202.865.4304 Spoke with Charles Fields. He confirmed 2 of the devices are there
WO-01261988
WO-01262000
On- Site
100043729
100065684
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03385520 | Labor | Open | 0.25 | $0.00 | Sep 16, 6:14 PM |
| WL-03407791 | Labor | Open | 0.25 | $0.00 | Sep 30, 5:26 PM |