Detailed work order timeline, KPIs, and analysis
MOPEC • Preventive Maintenance • PSM
📍 UI Health — 1740 W Taylor, Room 3115, Chicago IL, 60612
May 30, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| May 30 → May 30 | Created | ▶ Running | 0 | 0 |
| May 30 → Jun 2 | Ready for Scheduling | ▶ Running | 1 | 1 |
| Jun 2 → Jun 5 | Assigned | ▶ Running | 3 | 4 |
| Jun 5 → Jun 10 | Scheduled | ▶ Running | 3 | 7 |
| Jun 10 → Jun 11 | Tech On Site | ▶ Running | 1 | 8 |
| Jun 11 → Jun 11 | Completed | ▶ Running | 0 | 8 |
| Jun 11 → Jun 11 | Incomplete | ▶ Running | 0 | 8 |
| Jun 11 → Jun 11 | Completed | ▶ Running | 0 | 8 |
| Jun 11 → Jun 11 | Closed | ▶ Running | 0 | 8 |
| Jun 11 → Jul 22 | Reschedule | ▶ Running | 27 | 35 |
| Jul 22 → Aug 16 | On Hold | ▶ Running | 266 | 301 |
7/22/2025 CRamen Placing on hold to escalate and Nick or Alexa are responding
7/16/2025 CRamen left a vm for Nick to return call to gather info on how to proceed with the repair/getting parts
7/16/2025 CRamen left a vm for Alexa to return call to schedule for Friday 7/18/2025 between 1-2pm.
7/9/2025 CRamen left a vm for Alexa to return call to schedule for Thursday 7/11/2025 between 11-1. Placeholder set
7/2/2025 CRamen left a vm for Nick to return call to gather info on how to proceed with the repair/getting parts
7/2/2025 CRamen spoke with Alexa Dubue 312-413-0521 and she has no knowledge of parts being sent or a quote/approval for parts for repair. Calling Nick to advise
6/30 JJ: Return trip needs to be scheduled. No additional / F/U work order needed. Mopec would like the return trip invoiced with the initial trip. Attached Email from Nick at Mopec
6/27/2025 Sramen - sent email to JJohnson since no reply to chatters has been received.
6/26/2025 CRamen Chattered:@Jennifer Johnson Will there be a new WO created for the repair for this unit? Per tech notes: JD5001
Serial# JD5001-0146101
(Wont let me add component)
6/10 AP
upon arrival for PM i found that multiple repairs are needed.
1) unit makes grinding screech noise when going up or down. noticed one of the bearings looks seized
6/24/25 RCook- Chattered:
@[Jennifer Johnson] Will there be a new WO created for the repair for this unit? Per tech notes: JD5001
Serial# JD5001-0146101
(Wont let me add component)
6/10 AP
upon arrival for PM i found that multiple repairs are needed.
1) unit makes grinding screech noise when going up or down. noticed one of the bearings looks seized
2) the screen in front is also not working/ not turning on
attached picture and video of both
6/23/2025 CRamen left a vm for Alexa to see if parts were delivered and if so to schedule.
6/11 RM Moved to reschedule, Mopec quoting to send additional parts, Need to confirm with AM if there will be a new wo for the repair or it will be added to this PM. PM was not completed, therefore should not have been closed
6/5/2025 CRamen spoke with Alexa and scheduled for Tuesday 6/10/2025 between 9-11am. Alexa gets there at 9
6/2/25 RCook- Received email from Nick for an update on this WO. Advise I have reached out to Alexa to schedule for this week and will provide an update as soon as this is confirmed. See logged email.
6/2/25 RCook- LM with Alexa to schedule.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02811676 | Expenses | Open | 1 | $0.00 | May 30, 8:59 AM |
| WL-02825914 | Labor | Open | 2 | $0.00 | Jun 10, 11:16 PM |
| WL-02825916 | Travel | Open | 76 | $340.00 | Jun 10, 11:16 PM |
| WL-02825949 | Labor | Open | 1.4166666666667 | $178.50 | Jun 11, 12:29 AM |