Follow up to WO-01271654
Inspection #: 27497 Asset ID: 13121603 Model: Welch Allyn - WABP Notes: Out of range. Checked bp at 160//140/120 and 80 all were reading out of range at a little below 3 under on each
2/23-RS; Hotswap sent nothing returned - ordering replacement for hotswap pool -
10/29-RS; Sending reminder with RL attached
🔧Work Performed
Shipping to site:
Welch Allyn, Inc. - 7670-01
Asset ID#: 13210576
S/N: 250210073610
Shipment Tracking Number: 1Z01E3E70399907669
DELIVERED: 6/30/2025
Expected back for repair:
Welch Allyn, Inc. - 7670-01
Asset ID#: 13121603
S/N: 0110612479228693
RMA Tracking Number: 1Z01E3E79091126372
____
Unit is archived and never sent back to dept -
Replacing device with new and adding accessories to hot swap pool
Hillrom - 7670-01S
Asset ID: 13367712
Serial #: 260204071350
🔍Technician Findings
Hot Swap requested
⚠️Problem Description
Follow up to WO-01271654
Inspection #: 27497
Notes: Out of range. Checked bp at 160//140/120 and 80 all were reading out of range at a little below 3 under on each
Welch Allyn, Inc. - 7670-01
Asset ID#: 13121603
S/N: 0110612479228693
https://www.ebiotrack.com/workorder.php?wo=66507
📄Description
SPHYG, ANEROID WALL GAUGE W/AD LT CUFF WA 7670-01
Oak Street Health’s Consigned Inventory
To: rashad.barksdale@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: ShippingLabel_0001_1Z01E3E79091126372.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01284435
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless as possible, we previously sent a box, packing materials,
Timeline
📞
Case Linked Jun 26, 10:57 AM
Case Number:00505595
Subject:No quote required
Status:Closed
📋
▶
3
Work Order Created Jun 26, 12:20 PM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00077321
Status:Closed
📦
Status: Awaiting Parts by Derek Reynolds
From:Entered
To:Awaiting Parts
Duration in Previous:0m
📦
▶
3
Parts Requested Jun 27, 11:01 AM
Parts Requested → 2x Parts Added → Status: Reschedule
🔩
2x Parts Added
Type:Parts
Status:Open
Qty:1
🔄
Status: Reschedule by Emily Wilson
From:Awaiting Parts
To:Reschedule
Duration in Previous:22h 40m
⏳3.0 business days
⏸️
Status: On Hold by Ryan SchwochowJul 1, 8:35 AM
From:Reschedule
To:On Hold
Duration in Previous:3d 21h
🚨160.0 business days
📦
▶
2
Parts Requested Feb 23, 10:01 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:On Hold
To:Awaiting Parts
Duration in Previous:237d 2h
🚨15.0 business days
🔩
▶
2
2x Parts Added Mar 13, 8:48 AM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by John Rolston
From:Awaiting Parts
To:Reschedule
Duration in Previous:17d 21h
🔩
▶
3
6x Parts Added Mar 13, 4:26 PM
6x Parts Added → Status: Assigned → Technician Assigned
👷
Status: Assigned by Ryan Schwochow
From:Reschedule, Assigned
To:Assigned, Closed
Duration in Previous:7h 37m, 0m
👷
Technician Assigned by Ryan Schwochow
Technician:Ryan Schwochow
⏳1.9 business days
📄
Status: Ready to Bill by Diane PattonMar 16, 1:19 PM
From:Closed
To:Ready to Bill
Duration in Previous:2d 20h
🚨13.0 business days
📨
Status: Invoice Pending by Diane PattonApr 1, 5:30 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:16d 4h
🧾
▶
2
Invoice Created Apr 1, 6:10 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:39m
Bottlenecks
Reschedule
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Awaiting Parts
Duration: 15.0 business days (threshold: 3.0 business days)
Exceeded by 12.0 business days
Closed
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.6 business hours
Ready to Bill
Duration: 12.8 business days (threshold: 1.0 business days)