Attached is AMS PO #1061 for one LC300WC. I have attached the FedEx tracking info for the LC300 pod. It shipped Monday. It is scheduled to arrive 3/13/26 11:30-3:30
At your convenience, please let me know when the kiosk will be ready for pickup.
Regarding the labeling, I’ve attached a photo of the two recently added labels (the first I’ve seen at least) to the kiosks. We appreciate the MFG/SN# label. Moving forward, could you please ensure your team sends us a photo of the Serial # Label for our records with the BOL? This will help us immensely with customer identification and our records.
The parts order will contain the LC300WC kiosk and the cuff wrap, 124-8834-00.
Please find attached AMS PO #1050 for 1 LC300WC + FedEx tracking information for 11 LC300 pod. It is scheduled to arrive 7/15.
Please order 1 LC-300 Wheel chair cabinet
1 LC300 cuff wrap
Jul 14, 2025 12:29pm
@Phillip Castillo Hi Phil, Would this part order go to you?
PDF
Purchase_Order_1050_from_AMS_Health_Clinic_LLC
Jul 14, 2025
Case #00510063 – 3/17 chat'd Chaney acct is not active
Status: Closed | Priority: Standard
Attached is AMS PO #1061 for one LC300WC. I have attached the FedEx tracking info for the LC300 pod. It shipped Monday. It is scheduled to arrive 3/13/26 11:30-3:30
At your convenience, please let me know when the kiosk will be ready for pickup.
Regarding the labeling, I’ve attached a
💬Case Comment
Internal Dec 8, 2025 9:57am
Nothing for dispatch to do
💬Case Comment
Internal Jul 28, 2025 8:30am
Created case 00513990 / WO-01294182 for this request; sent a chatter to Brendan asking if he could send a new email going forward so it is not tied to a closed case.
Timeline
📞
Case Linked Jul 14, 1:54 AM
Case Number:00510063
Subject:3/17 chat'd Chaney acct is not active
Status:Closed
📋
▶
2
Work Order Created Jul 14, 11:22 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Sherry Reich
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Jul 15, 10:28 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Phillip Castillo
From:L2 Screening
To:Awaiting Parts
Duration in Previous:23h 4m
🚨10.0 business days
🚚
Status: Logistics by Brendan ChaneyJul 28, 11:36 AM
From:Awaiting Parts
To:Logistics
Duration in Previous:13d 1h
⚠️5.0 business days
📄
Status: Ready to Bill by Brendan ChaneyAug 1, 12:29 PM
From:Logistics
To:Ready to Bill
Duration in Previous:4d 0h
🚨11.0 business days
💵
▶
3
Status: Billing Review Aug 17, 4:00 PM
Status: Billing Review → Labor Added → Status: Ready to Bill
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1
📄
Status: Ready to Bill by Kirsten Walls
From:Billing Review
To:Ready to Bill
Duration in Previous:2m
🚨10.0 business days
📨
▶
2
Status: Invoice Pending Aug 29, 12:10 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🚨119.0 business days
🧾
Invoice Created Feb 11, 10:44 AM
Invoice Number:SM-239587
Bottlenecks
L2 Screening
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Awaiting Parts
Duration: 10.0 business days (threshold: 3.0 business days)
Exceeded by 7.0 business days
Logistics
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Ready to Bill
Duration: 10.9 business days (threshold: 1.0 business days)
Exceeded by 9.9 business days
Ready to Bill
Duration: 10.0 business days (threshold: 1.0 business days)