12/4/2025 Sramen - moved to serviced status and sent SECOND request in chatter for FSE to close.
12/3/2025 Sramen - chatter to ASM for guidance
11/26/25 RBerry- LM with John Smith to schedule.
10/1 MOwens Sent an email to John Smith with the SN's listed below that need the PM completed. Asked him what day next week works for the visit.
10/1/2025 Sramen - per teams message from Loberg, the equipment needing PMd at this location are:
this is the last PM for them as they have canceled the contract. Moved due date out.
9/25 RM per field units were not available at time, needs rescheduled
8/19/25 DPatton - missing labor in smx
7/25 MOwens Sent another FU email to John asking if week of Aug 8/11 still works to schedule the PMs. John replied back and confirm for week of 8/11
7/11 Abby replied back to schedule the service during the week of 8/11.
7/11 MOwens John Smith replied back to the email requesting to schedule the PM service during 2nd or 3rd week in Aug.
🔧Work Performed
Ferno Washington Inc - 185 Stat Trac Series
Serial #: 15C-114607 - Asset ID: a0C5A00000rsvshUAA
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 16N-343404 - Asset ID: 13265483
Ferno Washington Inc - Model 59-T EZ-Glide
Serial #: 16N-343723 - Asset ID: a0C5A00000rsyLIUAY
From: mowens@emsar.com
To: john.smith@goldcrossems.com
John
See above the last 3 units that need to have the PM completed on them. Can you let me know a day next week that will work for Rozier to come back to complete these?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.com/emsarinc> <http://twitter.com/emsarinc
📧
Email
Completed Jul 25, 2025
7/25 MOwens Sent another FU email to John asking if week of Aug 8/11 still works to schedule the PMs. John replied back and confirm for week of 8/11
Dec 3, 2025 2:29pm
@Lauren Oberg/ @Natosha Beierschmitt how do you want us to proceed? John Smith has not answered or returned our calls/email to schedule. thank you!
Dec 3, 2025 8:29pm
@Todd Fogiel @Matthew Bateman I have reassigned this to Todd and per the chatter on the wo from Tosha & Lauren, this wo just needs to be closed (cannot cancel since you have time on it). We will not be returning to this location. Please close out by EOD 12/4. Thank you!