10-29 Mburris confirmed the Friday 11/14 between 9 and 11am works for the X-ray unit installation tech spoke with POC
10-22 Mburris email from POC to set
10-22 Mburris email sent to POC
10-10 Mburris email sent to POC
🔧Work Performed
Installed the Midmark Progeny X-ray unit, completed all documentation, and reviewed basic operation, safety distances, and software use with the customer.
🔍Technician Findings
Perform installation of Midmark Progeny X-Ray unit.
⚠️Problem Description
This install is for Angel Rios.
ACKNOWLEDGEMENT LINE NOTES: Part Number: DCV8-G2X/H/S4
Description: COMPLETE SYSTEM, GRAY, 210 CM (82 IN) REACH, 2 STUD MOUNT, SIZE #2 BITE-RESISTANT SENSOR
Serial Number:
Scheduled Ship Date: 7/30/25
Sales Order #: 8642052
Customer PO #: 17325218
All Midmark Progeny
Mandatory documents:
FDA 2579 Form
Signed OM Form
📧
Email:Re: Vet Order - Klaich Animal Hospital - Reno, NV - Quote #3023020 Midmark Wall Mount X-Ray Unit
Completed Oct 22, 2025
From: tonya@klaichah.com
To: michael.burris@emsar.com, dcreditt@emsar.com, BLamb-Manitta@mwianimalhealth.com, rfurman@klaichah.com
Cc: ttanasse@midmark.com, angel.rios@emsar.com
That will work. How long will the install take?
Tonya Nannini
Veterinary Hospital Administrator
775-826-1212
1990 South Virginia Street
Reno, Nevada 89502
________________________________
From: Michael Burris <michael.burris@emsar.com>
Sent: Wednesday, October 22, 2025 9:58 AM
To: Tonya Nannini <tonya@kl
📧
Email: EMSAR Request for service at KLAICH ANIMAL HOSPITAL (Email to schedule service)
Completed Oct 10, 2025
To: rfurman@klaichah.com
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at KLAICH ANIMAL HOSPITAL (Email to schedule service)
Body:
Hi RICHARD FERMAN,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Installation.
Here’s the location information we have on file:
Location:
KLAICH ANIMAL HOSPITAL
1990 S Virginia St
Reno, NV 89502
Contact:
RICHARD FERMAN
775-742-6169
We currently have availability on 10-17 with an
📞
Call
Completed Oct 9, 2025
10/9/25- follow up with the following=Morning,
I received the images of the area/room but I’m still waiting to receive the completed pre-install survey.
Richard..were you able to complete this?
Dave
📞
Call
Completed Aug 13, 2025
E-mailed the customer the following=Morning,
It’s recommended Hardwired. Hardwiring an X-ray unit offers several advantages over plugging it in, primarily related to safety,reliability,performance.
Correct me if I’m wrong George.
Kind Regards
Dave
📞
Call
Completed Aug 1, 2025
Followed up with the POC on the survey
📧
Email: Vet Order - Klaich Animal Hospital - Reno, NV - Quote #3023020 Midmark Wall Mount X-Ray Unit
Completed Jul 25, 2025
To: rfurman@klaichah.com
CC:
BCC: dcreditt@emsar.com
Attachment: Klaich Pre-Install Survey-Wall- 06.19.2025.pdf, 2025-ah-dental-imaging-program.pdf
Subject: Vet Order - Klaich Animal Hospital - Reno, NV - Quote #3023020 Midmark Wall Mount X-Ray Unit
Body:
Afternoon Richard,
I'm Dave Creditt with Emsar Corp we have spoken before, we had an install come thru for the above due to ship 7/30/25,Midmark had you down as the contact I attached the pre-install form I need filled out and e-mailed back
Oct 9, 2025 1:38pm
@Stephanie Ramen Work Order 01293924 can be released for schedule.
Work Order: WO-01293924
Account: MIDMARK
Customer Case Number: 3023020
Location: KLAICH ANIMAL HOSPITAL
Address: 1990 S Virginia St, Reno, NV 89502
Manufacturer:
Model #:
Serial #:
Contact Name: RICHARD FERMAN
Contact Phone: 775-742-6169
Contact Email: rfurman@klaichah.com
Due Date: 11