Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 UH Cleveland Medical Center — 25501 Chagrin Blvd, Beachwood OH, 44122
Jul 28, 2025 → Aug 7, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 28 → Jul 28 | Created | ▶ Running | 0 | 0 |
| Jul 28 → Jun 5 | Ready for Release | ⏸ Paused | 214 | — |
| Jun 5 → Jul 23 | Ready for Scheduling | ▶ Running | 32 | 32 |
| Jul 23 → Aug 7 | Scheduled | ▶ Running | 11 | 43 |
08/03/2026 HWilliams - Updated sched date per FSE request, FSE is in contact with POC
07/27/2026 HWilliams - Called Alex 216-634-0502 back to get the correct spelling of his name and email address. Alex Antestenis. Sent confirmation email. alex.antestenis@uhhospitals.org
07/27/2026 HWilliams - Returned call to Alex 216-634-0502 to answer questions re FCO1958. Sched for 7/29/26 and advised will have FSE Paul reach out with more detail.
07/27/2026 Rbailey - Rcvd call from 216.634.0502 Alex. He was inquiring about this. I advised that I was following up with the Resource Planner. He got a knock at his door and asked for a CB. I advised planner to CB
07/23/2026 HWilliams - Dispatching to FSE Paul for 7/29/26
07/16/2026 RArnold - Parts on BO
07/16/2026 YEspino Will reach out to (MKlose) to get a propsed date to lock in a date with Alex and schedule the site out.
06/05/2026 mklose rcvd call from 216-634-0502, Alex Antestenis. he confirmed devices and can schedule Monday, Wednesday, Friday between 7am and 10am. Alex ANTESTENIS
216-634-0502 alex.antesteins@uhhospitals.org
06/04/2026: ARoosa - Called 216-593-1753 option 2, Spoke with Thomas who stated he is part of the network that takes care of that facility, I asked if possibly had contact info. for person at this site and he gave me name Jenna Mayjack 330-389-8080. Called 330-389-8080 Jenna Anasthesia tech. she gave me her email jenna.majcen@uhhospitals.org and her Manager email nicholas.ciminello@uhhospitals.org and theis clinical educator email deana.tartaglia@uhhospitals.org, Sent email with all 3 included, about devices in question
05/27/2026: ARoosa - Called 216-488-5321, 4 for surgery asked for Nick OR supervisor, VM/LM
05/20/2026 ARoosa - Sent email to Tom Lawer at
tom.lawer@uhhospitals.org asking about devices in question
05/14/2026: ARoosa - Called 216-488-5321, asked for OR supervisor Nick, ended up at a VM/LM
05/08/2026: ARoosa - Called 216-488-5321, press 4 for surgery spoke to receptionist Taylor and she stated they do not have a biomed dept. that she could get me to supplies xfered me to Mat. mngnt staff, spoke to a man and he said he is not the person I need to contact Nick Samanella O.R supervisor. Called back, asked for OR supervisor Nick, Taylor said she would xfer me but ended up getting a fax machine tone.
05/08/2026: ARoosa - Called (216) 545-4800, xfer to biomed, was xfered to sudexo and they are unable to help said we need someone at the hospital.
04/30/2026: ARoosa - Called (216) 545-4800, Xfer to biomed, pressed 1 to reach local engineer and it says sorry this party did not answer so I disconnected.
04/23/2026: ARoosa - Called (216) 545-4800 Call went through but nothing was heard. Called back xfer to biomed, VM/LM. Called 440-547-2025 Sean Balog, VM/LM
04/07/2026 ARoosa- Called (216) 545-4800, xfer to biomed, goes to outside service biomed who xfered me to Site lead at the beachwood location Tom, VM/LM
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03318948 | Labor | Open | 2 | $310.00 | Aug 3, 6:37 PM |
| WL-03318951 | Travel | Open | 91 | $0.00 | Aug 3, 6:37 PM |
| WL-03318952 | Travel | Open | 91 | $0.00 | Aug 3, 6:37 PM |
| WL-03318956 | Labor | Open | 2 | $100.00 | Aug 3, 6:40 PM |
| WL-03318957 | Labor | Open | 2 | $0.00 | Aug 3, 6:40 PM |
| WL-03318963 | Labor | Open | 1 | $0.00 | Aug 3, 6:47 PM |
| WL-03326313 | Labor | Open | 2 | $930.00 | Aug 7, 4:03 PM |
| WL-03326314 | Labor | Open | 4 | $300.00 | Aug 7, 4:03 PM |
| WL-03326315 | Labor | Open | 2 | $0.00 | Aug 7, 4:03 PM |
| WL-03326319 | Travel | Open | 110 | $0.00 | Aug 7, 4:04 PM |
| WL-03326320 | Travel | Open | 111 | $0.00 | Aug 7, 4:04 PM |
| WL-03326587 | Labor | Open | 0.5 | $0.00 | Aug 7, 7:11 PM |
| WL-03328029 | Labor | Open | - | $304.00 | Aug 10, 12:41 PM |