8/20 SBerry: Changed WO type to Part Sale and moved to MM for closing
08/15/2025 SRobinson - Per email from Nicholas Kuennen - they would like to cancel this work order as the equipment in question is working as expected it justed needed charged for longer.
8/13/2025 CRamen in scheduling chat to LYoder and DCarvalho :WO-01297486 Pella IA HCP repair due Monday 8/18. its 5hrs from Blake and if he was able to do that on Monday he would be 1hr away from Des Moines to do that 01267250 77pc inspection on Tuesday that was past due since 7/18. Thats my only suggestion to offer as I dont have options. LYoder response / LYoser response :offer it to Kaitlyne and see, in the mean time ill see if there is another way. Messaged Kaitlin and shes looking into it.
⚠️Problem Description
Model: Welch Allyn
Model Type: Vital Signs Monitor
Asset ID: 13010523
Serial #: 100015130924
Won't charge. Powers itself off https://www.ebiotrack.com/workorder.php?wo=67433
Aug 15, 2025 10:34am
@Charles Ramen Per email from Nicholas Kuennen on case 00519288 "Hello, we’d like to cancel the following work order. The equipment in question is working as expected, it just needed to charge a little longer." It appears that there is time entered by @Keith Weiss I believe this WO will need to be closed out.
Timeline
📞
Case Linked Aug 13, 10:19 AM
Case Number:00518633
Subject:HCP L2 Review
Status:Closed
📋
▶
3
Work Order Created Aug 13, 10:49 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00079903
Status:Canceled
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:0m
🔩
▶
3
Parts Added Aug 13, 11:59 AM
Parts Added → Status: Reschedule → Expenses Added
🔄
Status: Reschedule by Ashlee Stuckert
From:Awaiting Parts
To:Reschedule
Duration in Previous:1h 9m
💵
Expenses Added
Type:Expenses
Status:Open
Qty:1
⏳3.0 business days
🆕
Status: Entered by Charles RamenAug 15, 11:14 AM
From:Reschedule
To:Entered
Duration in Previous:1d 23h
⏳4.0 business days
👷
▶
2
Technician Assigned Aug 20, 1:54 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Scott Berry
From:Entered
To:Assigned
Duration in Previous:5d 2h
🚨70.0 business days
👷
Technician Assigned by Wendy ArguetaNov 25, 4:22 PM
Technician:Virtual Tech
Bottlenecks
Reschedule
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Entered
Duration: 4.0 business days (threshold: 4.0 business hours)