Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Shepherd University School Of Nursing — 314 North King St, Shepherdstown WV, 25443
Aug 21, 2025 → May 22, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Aug 21 → Aug 22 | Created | ▶ Running | 1 | 1 |
| Aug 22 → May 11 | Ready for Release | ⏸ Paused | 177 | — |
| May 11 → May 18 | Ready for Scheduling | ▶ Running | 5 | 6 |
| May 18 → May 22 | Scheduled | ▶ Running | 4 | 10 |
05/18/2026 ARuby - rcvd an email from mary asking what time he can be onsite. She said her team is onsite from 9am-12pm. I sent her an email advising michael can be onsite at 10:30a 5/21. Dispatching to Michael.
05/18/2026 ARuby - (304) 876-5688 for Mary Hancock VM/LM Sent email to mhancock@shepherd.edu
05/11/2026 MHamersley - recd email from Dr. Mary Hancock confirming this device in the simulation lab.
05/01/2026 MHamersley - called 304-876-5688, Dr. Mary Hancock, Director of the School of Nursing, call went to VM/LM; sent f/u email: MHANCOCK@shepherd.edu, Trilogy EV300 Ventilator H2954043480FB
04/21/2026 - ARuby - Search site online to try to find a good contact. Went to schools directory found Dale Hatfield 304.876.5341 Administrative Associate of Nursing DHATFIEL@shepherd.edu. He advised that Sharon Mailey was the previous director and to reach out to the current Director of the School of Nursing Mary Hancock 304.876.5688 MHANCOCK@shepherd.edu. He said she is not in today, sent email to locate device.
04/14/2026 ARoosa Recvd email from Lisa Perdue stating they do not have SN H2954043480FB at her location.
03/30/2026 Mhamersley - called 704-922-2277, Lisa Perdue, Respiratory Director, call went to VM/LM; sent email: Perdue.Lisa@Gaston.edu
02/24/2026 YEspino Called 417-860-8499 to speak to Chuck over the devices in question. Was waiting for the person to pick up the call but while waiting the call was dropped.
02/24/2026 YEspino Called 304-876-5344 to speak to Dr.Mailey to verify the devices in question. Just went to vm so i left a message.
01/20/2026 YEspino Called 417-860-8499 to speak to Chuck to verify the vents in question. Was sent to vm so i left a message.
01/20/2026 YEspino Called 304-876-5344 to follow up with Dr.Mailey over the previous email sent to verify the vents in question. Went straight to vm so i left a message.
11/25/2025 YEspino Called 417-860-8499 to speak to Chuck Venable to verify the devices in question. Was unable to speak to anybody or leave a message.
11/25/2025 YEspino Called 304-876-5344 to speak to Dr.Maileys to verify the devices in question. Went straight to vm so i left a message.
10/28/2025 MHamersley - called 304-876-5344, call went to Dr Mailey's VM/LM; sent f/u email: smailey@shepherd.edu
09/30/2025 MHamersley - called 304-876-5344, call went to Dr. Sharon Mailey's VM/LM; sent email: smailey@shepherd.edu
Trilogy EV300 Ventilator H29540436A3E9
Trilogy EV300 Ventilator H2954043480FB
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03236033 | Labor | Open | 3.5 | $0.00 | May 22, 3:03 PM |
| WL-03236034 | Labor | Open | 2.5 | $237.50 | May 22, 3:03 PM |
| WL-03236035 | Labor | Open | 0.5 | $155.00 | May 22, 3:03 PM |
| WL-03236036 | Labor | Open | 0.25 | $0.00 | May 22, 3:03 PM |
| WL-03236133 | Labor | Open | - | $38.00 | May 22, 4:08 PM |